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I’m Defeated

Serious issues with MyQ 821LM recently

I have been having serious issues with my 821LM for the last few weeks. I've only had the unit for a couple months, but it started dropping my wireless connection regularly a week ago (would see green and blue blinking LEDs). Managed to get it back on wifi after changing my Wifi channel (from 6 to 1), but now, the unit is rebooting every 1-8 hours. Contacing email support has been useless (they seemed to think my issue had to do with the app, not the unit itself). 

Power is not an issue. The unit is running Firmware 7.5.0 (according to the about.html page), on Hardware 1.0.0. I asked email support for info on what was the latest firmware or hardware, but they were unable (or unwilling) to answer the question (I can't believe this information isn't posted somewhere, and that there's no changelog for firmware versions). Hitting "update firmware" in the iPhone app does nothing. Part of me wonders if the unit is attempting to update its firmware, failing, and rebooting... 

When it works, it's great. But when it isn't working, it's pretty annoying. I'm starting to think I've got a faulty unit. I'm a Systems admin by trade, and an electronics hobbyist, and I've pretty much exhausted all my troubleshooting short of taking the unit apart (though I would imagine there's a warranty sticker on it). 

Please, please advise. And thank you.  
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