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I’m confused and frustrated

Server Error. MyQ Server not responding. Please try again later.

I get an error message when visiting setup page: "Server Error. MyQ Server not responding. Please try again later."
 I receive this message when I connect garage door opener to cellphone's (and laptop as well) wifi network setting - light turns solid blue. Serial Number is entered correctly. But I cannot see the garage door added to App or Website setup page.
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