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That device is on another user's account.Unable to add (310). Need to add my wife to myq account to open garage door.

Need to add my wife to myqdevice.com so that she can open garge door with her cell phone.
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  • I just had the exact same problem w my new Chamberlain MyQ opener... until I called customer support! 
    It turns out that your wife's phone has to "log in" on the MyQ App using the exact same E-mail address & password you registered & are using to "log In" w your phone. The two of you share the same e-mail address & password on both your phones to log in & use MyQ. 
    This is the only place I found the Chamberlain manual missing info.
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