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The Door cannot be controlled because of too many failed attempts. Please operate the door locally to reset and allow unattended operation.

I get the fallowing message nearly every time i try to close my garage door: "The Door cannot be controlled because of too many failed attempts. Please operate the door locally to reset and allow unattended operation.". I never get any errors when attempting to open the garage.
*my Door opens and closes normally and without fail when using traditional remotes 
*my door opens and closes normally and without fail when using the wall mount control
*I was sent a replacement gateway that did not fix the issue
*I have tried many different android devices, all with the same issue
*I have had 3 different routers since this problem started.

 Please help me, I depend on this fuction when I am riding my bicycle and motorcycle  
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