Brand new liftmaster 8550 w/ Internet Gateway 828LM.
Attempting to register the gateway produces the following error:
unable to register gateway: "That device is on another User's Account and unable to register. (310)"
The 828LM is on my network and has an IP addresses and is pingable.
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unable to register gateway: "That device is on another User's Account and unable to register. (310)"
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Eric,
I will need your gateway serial number in order to check into this. Please email me at myqcommunity@liftmaster.com or by contacting our technical support team. -
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Steven - Can you please send me a picture of the serial number on your Internet Gateway? myqcommunity@liftmaster.com
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Hi there - I'm having a similar issue. Can anyone please assist? Thanks!
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