LinkedIn doesn't work with Google Chrome!!!

  • Problem
  • Updated 11 months ago
Is not possible surf LinkedIn with Google Chrome.. please fix this problem.. dont' let me choose between my favorite web browser and one of my favorite social network...
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lucapettini

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  • frustrated

Posted 6 years ago

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Adam Nash

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Hi Luca,

Can you be more specific? Quite a few of us here at LinkedIn use Google Chrome regularly, and don't see an obvious problem. Can you post a sequence of what you are trying to do, which version of Chrome you are using, and what you see happening?

Adam
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davebertoni62

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I had the problem with Firefox. I tried for several hours to fix it, including downloading an installing new firmware for my router.

Dealing with the router (suggested on a help site) seemed to be a good idea, because I could connect through other locations - Starbucks, etc.).

After a long frustrating experience, I gave up and went back to IE6, then had to upgrade to IE8 (ugh). IE8 was so slow that I tried Chrome. But, as soon as I tried to connect to LinkedIn - SAME PROBLEM!

Now what? Back to IE8??!?! I hope not.
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Danny Hansen

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I had problems accessing linked-in in all browsers on all computers on my home network. I upgraded the router firmware and now it works great.
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Chris Hoy

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I have to admit, LInkedIn is a nightmare for us to use I have to keep reverting back to IE and even thats not brilliant at times! Chrome just crashes just when I have sent that really important Inmail! Chris Hoy - Insignis IT Solutions Ltd
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Michael James

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i cannot even ligin "chrom For Mac"
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Michael James

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I cannot even Login to Linkedin, "Chrome for Mac"
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lucapettini

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Ok, i'm not so good in enlish to explain correctly which problem i have, so i upload it on a youtube video... you can check it, i hope it's help to explain...
https://www.youtube.com/watch?v=kA-Gyw...
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pat rut

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I have the same thing with chrome, when you do a reflesh you see that is trying to connect to random url and jumps to waiting to connect to ad.doubleclick.net then it becomes blank.
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Beppe Andrianò

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I suppose the problem is more related with advertising management of Linkedin.. in fact when it happen it always lands on advertising banner.
Then i have to reload the page and press faster (message or add function) or it automatically try to reload the ads.
It happen to me frequently looking on people profile.
Please fix it!
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Adam Nash

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Hi everyone,

We cannot reproduce this problem at LinkedIn. We have quite a few people using Chrome, and we can't find any issues like this.

It does look like it's an Ads-related problem, but it may be related to a specific campaign. We're still investigating.

If you find clues, please email support@linkedin.com with them.

Adam
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Brian S. Wilson

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This is an issue with an invalid SSL certificate. When I click on the "More" button in Chrome, I see the following information. The error is very consistent.

This appears to be a LinkedIn.com certificate issue, possibly human error in putting a new certificate in place, or perhaps someone is trying to spoof your address but with an invalid certificate (It appears some browsers are accepting the certificate).

Technical details

The certificate that Chrome received during this connection attempt is not formatted correctly, so Chrome cannot use it to protect your information.
Error type: Malformed certificate
Subject: www.linkedin.com
Issuer: DigiCert SHA2 Secure Server CA
Public key hashes: sha1/TDVc63LcF/cD0Pw+kuQm7XHdMIo= sha256/HEYeyUdekGL8ywEy3mJiRZY5hgo1+1XEU4OhC1SezSw= sha1/UbxPdxcIz+UJ3enqpVSOkcBneFM= sha256/5kJvNEMw0KjrCAu7eXY5HZdvyCS13BbA0VJG1RSP91w= sha1/1S4TwavjSdrotJWU73w4Q2BkZr0= sha256/r/mIkG3eEpVdm+u/ko/cwxzOMo1bk4TyHIlByibiA5E=
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Beppe Andrianò

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Adam i sent you a mail with a snapshot of the chrome page after the error and the source page and the probable block that generate the error inside the google adsense part.
I hope this helps
Br
Beppe
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lucapettini

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yes, i think is AD related... if i surf LinkedIn with a service like Hydemyass.com or other free web proxy, advertising is stopped, and i can surf without problems...
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Judi Sandrock

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I find that the http:// links don't work, but if I cahnge them to https:// links then they do. In other words Chrome works on the secure sites only - the internal Linked-in guys probably don't have this problem as they are inside and not outside like us. Try it? Judi
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E.Lammertsma

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I have had this problem for months, actually, and always need to open a different browser specifically for LinkedIn. Considering it's probably related to the bottom ad, maybe it's of use to know that I'm in the Netherlands, as I'm sure the ad campaigns are localized. I would prefer not to have to resort to ad-blocking by DNS. It's unfortunate that ads are breaking your usability!
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MikeB

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Same here, also from the Netherlands
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jonathan encarnacion

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same here. Google Chrome plus linkedin just don't seem to be compatible.
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lucapettini

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ad are localized i think, but i have same problem in Italy... i don't think problem is country related... who know :D
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Bart Hoekstra

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I am having the exact same problem as above mentioned. I haven't found a workaround for it actually, but as said before: it probably has anything to do with the ads. When I use the Google Chrome developer tools, I can see that when the Javascript-file GetRcmd.js (http://rc.wl.webads.nl/Get/WebAds/JS/GetRcmd.js?d=82128036394715) is being loaded, the fun starts. After it's loaded there is a 'gap' between the execution time of the scripts used by LinkedIn. Although GetRcmd.js is a very small file, it seems to have quite a big influence on the system.

Here's a screenshot of Google Chrome's Developer Tools -> Resources which should make more clear what I am seeing:


And my browser configuration:
Google Chrome: 4.0.203.2 (Official Build 24690)
WebKit: 532.0
V8: 1.3.8
User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.0 (KHTML, like Gecko) Chrome/4.0.203.2 Safari/532.0

BTW: I've found out that this problem not only appears when using Google Chrome. SRWare Iron, which is also build around the Webkit-engine seems to create the same problem. Same happened in Chromium. Only webkit-browser that didn't reproduce this problem is Safari (4.0.2 running on Webkit 530.19.1).

I hope this will help solving this problem. Perhaps it'll disappear after Webkit gets updated, but still only LinkedIn's javascript seem to trigger this bug.
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Bryan

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I get to the login page - but cannot login with chrome. BTW I see "google analytics" in bottom left corner when trying to login to linked-in.
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Gino

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I've the same problem on MAC OS X too, using both Chrom and Safari (4.0.3)

I'm also browsing from Italy. The issue seems related to the advertising stuff, disabling javascript solve the problem, but is very annoying...

Please fix it, we can provide further feedback and testing if needed.

Gino
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dionoid

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I've got the same problem here and I'm pretty sure the banners are to blame. I'm also from the Netherlands, so I guess a specific script is the blame for those blank screens.
I found a workaround: by pressing 'esc' as soon as the first html is visible (but before the add-script kicks in) prevents the script from corrupting the page.
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lucapettini

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i'm now in Kazakhstan... and here i have no problem... maybe is region related like someone told...
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Bart Hoekstra

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It seems like the problems have resolved itself. I can now use LinkedIn with Google Chrome without any problems.
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lucapettini

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New version of Chrome works fine... they fixed! NICE
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MikeB

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Not for me.
Chrome: 3.0.195.21
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Gino

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Still here. The problem is related to WebKit-based browsers, and country-dependend, in Italy still the same.
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Bart Hoekstra

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Well, at least it did work yesterday. Now it seems like I'm having the same problem again. Anything changed in the ads? Is LinkedIn actually going to try to solve this problem?
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lucapettini

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guys.. i don't know.. now with Chrome 3.0.195.21 works good for me... I don't know how something like that is possible... it's not geo-related (same error from Italy and Kazakhstan), it's not browser-version related...who knows... for now i'm good, but nothing ensure me that tomorrow will be ok again...
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fransverschoor

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I have a solution: disable the popup blocker. I have a dutch version so the labeling may be just wrong:
1. tools\options
2. Under the hood or Advanced options
3. change proxy settings
4. privacy
5. uncheck "Turn on pop-up blocker"
Did the trick for me

Still amazing that this hasn't been fixed...
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OP

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Did not do it for me. I still have the same problem with Google Chrome 3.0.195.21 (in the Netherlands).
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Dave Elston

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I am unable to update my profile- which needs major work! I'm cookie recognised and logged in automatically, but everytime I go to edit my profile and save chnages it LinkedIn times out and I get an error page.
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same problem for me
Using: Chrome: 3.0.195.21 from italy