Why does LinkedIn think it's OK to trick me into spamming my entire Gmail address book?

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  • Updated 2 years ago
Seriously, LinkedIn, it is *NOT COOL* to use interface trickery to get me to accidentally invite several hundred of my not-so-close colleagues to use your service.

Exhibit A:


you really think those little "X"'s to the right of all those email addresses communicate "unselect"? I mean, more than the part on the left where you have a radio button that clearly states that i'm only looking for "LINKEDIN USERS" in contrast to "ALL CONTACTS"? you know, over by the place where you *already* made me uncheck the checkbox for "Select All" so that i wouldn't end up spamming all my contacts, but then went ahead and did it anyway?

holy crap i'm annoyed. as are all the people on my mailing lists you just spammed with linkedin invitations. thanks a whole hell of a lot. i'm a huge fan of your service, and surprised to see you doing something i normally associate with sketchy companies like plaxo.
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Lane Becker

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  • feeling betrayed by a service i trusted

Posted 7 years ago

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fedup

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WTF?! So many people have posted a YEAR after the two Linkedin employees said they were 'fixing the problem'. What about those who have never signed up with linkedin, and keep receiving non-stop reminders from those who inadvertently submitted our emails?

I'm sending HATE email to those who sent them to me - and they're telling me they don't know how to make the stop.

Way to poison relationships. Gezus effing Christ - what a lame A$s and useless company. Hope they flame out.
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jeanpaul.forbes

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WTF, WTF? LinkedIn I trusted YOU!! I thought you were nice. I was vulnerable.

Now all my contacts are being a$s raped too!
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john.carlyleclarke

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Same problem here too. I know worse things happen, but it's terrible UI design, and one can't help but feel that it works in Linked-in's favour. What happened to the "fix" one year ago?
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tbecker

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I signed up with LI a week ago. I imported my gmail contacts and then unselected a bunch that I didn't want to invite into my network. Yet, I'm getting replies from people I didn't expect to. Did LI do what I wanted? Seems not. Also, I don't know how to see just who LI actually invited on my behalf.
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Angela

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I'm another non-LI user extremely frustrated with regular spam invites, mostly from people I don't know. At least this thread prevented me from sending a snarky email to the LI-user-perpetrators!

Of course, that leaves me with little recourse - I doubt LI cares about what I, a non-user/client, thinks. I can only tell you I will never, ever sign up for LI, both out of spite, and fear of doing the same to my friends/distant acquaintances/people who are on the same mailing lists as me.
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lauri.kainulainen

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Another victim of evil UI-design. Can't be that difficult to fix! The whole import UI is against convention, common sense and basic usability rules. Get a grip or disable the whole feature..
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morris.570

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These people are IDIOTS!!!!!

I just spammed 2000 contacts and now they are all getting "reminder" spam!

YOU HAVE TO BE KIDDING ME!

How can you not fix this problem years later!!!!

Hey DUMBASSES! FIX THE FUCKING PROBLEM BECAUSE LORD KNOWS IM TELLING EVERYONE TO NEVER USE LINKEDIN!!!!!
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Arwen Varner

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This has happened to me as well and I'm very frustrated that all of my contacts are now getting continual "reminder" emails.
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vogel.elise

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same problem? How do we stop these reminders??
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Tommy Cooper

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The Select All box should work as one would expect and when unchecked should absolutely remove all of the names in the right hand box.

Also I deleted all my contacts from my imported email contacts. That should hopefully take care of that problem.
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Au

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LINKEDIN is spamming my business email, which I never use for any personal communications. That is admin@domain.com. last week I emailed LINKEDIN to be removed, although they should have not emailed me in the first place. This is their automatic response:

==================================================
LinkedIn Customer Support Message

Subject: Invitation to connect on LinkedIn: REMOVE!

LinkedIn has received your question. A service professional will review and respond to your inquiry as quickly as possible. We apologize for any delay in responding to your inquiry as we are experiencing high inbound volume at this time. Thank you for your patience!
=================================================

There was no response to my request nor response to this ticket. Instead, days later, LINKEDIN send me a reminder to not forget that Umesh sent me an invitation and that LINKEDIN is still waiting for me to sign up!

===========================================================
This is a reminder that on January 28, Umesh China sent you an invitation to become part of his or her professional network at LinkedIn.

Follow this link to accept Umesh China's invitation.

(I removed the link)

Signing up is free and takes less than a minute.
===========================================================

LINKEDIN urges me to sign up! I don't want to! This is my business email and LINKEDIN disrespected my request to stop spamming my business email. I am not interested in any of LINKEDIN or any other internet ventures. If I receive one more message from LINKEDIN to my business email I will transfer this matter to an attorney who deals with spammers.
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[removed]

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In fact, opposite to Linked In's purpose, I will likely lose an an interview opportunity at my dream job, because it spammed the HR manager where I sent my resume (since they are now on my gmail contact list). HOLY crap.
What a huge mistake. I think I must delete my account. Professional suicide to use a website like Linked In.
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Ben

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Lane, you most definitely do not need to apologize to linkedin. This issue STILL has not been resolved. I first signed up to the service in January and when I imported contacts from my gmail address book I had experienced nothing but problems (I should have added them manually)... In short... there were 5 contacts Linkedin had imported into their system, of which I did NOT want to have imported nor contacted. YET.... LINKEDIN contacted and sent invitations to these individuals causing serious issues in my personal life. Yes, linkedin is as fault and I as well with trusting these bozo's with my personal information... STILL it is their responsibility to RESOLVE the mess.

When I first learned this from a professor of mine, whom of which does not want any association with these types of sites, I contacted linkedin... their excuse was.... that I was not properly adding them to their system, placing a "check-mark" next to the users I wanted to add, as well providing me some narrow-minded scripted BS about how to navigate the contacts list and importing. Just a load of rubbish on their end!

I responded to their drone customer service department requesting a formal apology... and again for the 3rd time last week. Still no response and it's quite obvious they lack "customer service", intelligence and inability to take RESPONSIBILITY of their actions as most Corporate companies in the United States do today. I also wouldn't doubt linkedin is another one of those companies, even hire joker employee's, who believe they can add your personal email address to spam lists when they encounter customers as myself and others here demanding a resolution, not only to fix and properly R&D code before they introduce it into production.

Linkedin's service is turning into a facebook ("who likes this, who does not" , and suggesting contacts / companies you have no desire for), myspace waste of space and consumer energy.

I will be filing a formal complaint with the better-business-bureau and would encourage anyone else having issues with Linkedin to do the same!
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7InCal

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I had the same prob today when i unchecked the select all button and checked two boxes of people I wanted to invite, my entire address book was invited. I deleted all the imported addresses. I'll see if that works. I don't see a way to batch withdraw 400 invites. I e-mailed LI twice for an answer.
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erkme73

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Despite all this public outcry, Linkedin's stock and profitability is skyrocketing... I just don't understand how a company so ethically unsound is able to attract investors and customers.
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nosatisfaction

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Spamming is a successful strategy for LinkedIn - it has helped them grow to be the only real competition to Facebook.
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sparaddi

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It happened in May 2011 also!! This can not be a bug for 3 years!! Is there a way to bulk withdraw all those invitations? I have 700+ invitations.
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nosatisfaction

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You nailed it - spamming your contacts is not a "bug" at all but rather the way LinkedIn does business. Is LinkedIn an unrepentant spammer? Yes, yes they are.
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edzerza

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May 18th here...

imported 1000 contacts into LINKEDIN and it keeps spamming them reminder emails.

the only way to stop it is to "withdraw" the invitation. but to do that you have to OPEN the invitation - so that means i have to open 1000 invitations, one at a time and "withdraw" them.

no way.

there's a way to send a message to customer support requesting to "withdraw all pending invitations"

i'll see if this works, if not - i'll delete my account.
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erkme73

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Good luck with the deleting account thing - it doesn't work. Your contacts will continue to receive the invitations...

On the upside, this slimeball company is about to make their owners billionaires with their IPO http://www.marketwatch.com/story/link...
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xenasoa

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Hi girls, because LINKEDIN owners are infantile and irresponsible and they do not respect your privacy at all. Close your LINKEDIN, TWATTER, FACKEBOOK accounts asap and never sign up with such freakables anymore. Go Nerdy!
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erkme73

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Actually, given that their IPO opens this week, I'm plastering a short description of the issue, and a link back to this site, at all major financial websites - so investors know what liability they're stepping into... Strongly suggest you all do the same.
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Denis

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June 2011. I opened a new account on LinkedIn, gave it access to my gmail account, selected around 60 contacts and hit the Send button. 2 days later I discover that it has sent over 200 invites to every email contact in my gmail account. It took me over half an hour to painstakingly Withdraw each sent invite but that ignores the fact that they have already been sent and I now have received accepts from people that I would never have invited.

I have emailed their customer service to inform them that their website is the equivalent of a virus -- the only other software type I know of that wilfully sends bulk emails to a contact list.

I am extremey angry at LinkedIn and am embarrassed to have bothered all those people on my contact list with what is effectively spam. Thank God I didn't have thousands of contacts.
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erkme73

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Denis - doesn't it make you all warm and giddy inside to know this company just created billionaires with their IPO? Further, even though you 'withdrew' your invites, the people that have been hit with the request will automatically keep receiving reminders that they haven't joined Linkedin yet (and it'll appear to come from you)!
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Denis

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Agreed. And as nanbush5 below has discovered and T will soon, deleting the account doesn't stop the reminders either.

I got a response from their customer service:
By default, the boxes next to the contacts' names are checked and here’s what probably caused the problem. It appears that you clicked “Send Invitations” instead of “Cancel”. Clicking “Cancel” would have placed the contact’s information on the “Imported Contact” page and taken you back to your home page.

So it appears the correct procedure is for us to click "Cancel"? Show me the planet where that makes sense!

I explained that I think the following happened:
Gmail has a few different contact lists: My Contacts, Most Contacted and Other Contacts. I think Other Contacts contains a list of people that I have mailed in the past but not saved to My Contacts. It looks like LinkedIn sent invites to the people I selected which was based on the My Contacts list ... and then sent the invite mail to everybody in the Other Contacts list.
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nosatisfaction

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The problem of LinkedIn automatically spamming your address book (including mailing lists!) has existed as long as I can remember, and it's still an infuriating problem as of June 2011.

LinkedIn's spamming technique has been a successful, and perhaps critical part of their business model. Perhaps they'll give up their bad spamming behavior now that they've made their billions, but I doubt it will ever happen.

My personal valuation of LinkedIn is approximately $0 due to their egregious and unrepentant spamming behavior.

Spam is the dirty secret to LinkedIn's success.
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mad as hell

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Exactly the same thing happened to me - doesn't Linked In see this is one sure fire way to trash its already dodgy reputation...
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nanbush5

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Furious! I still have not figured out what I did (and don't want to know), but in trying to help a friend with a new business, I ok'd a link to her. Next thing I knew, LinkedIn had spammed everyone in my several address books, plus the address lists of an organization for which I'm doing pro bono work--586 in all. Some of them are addresses I didn't even have on my system! Where did they get all those updates?

For more than two weeks I've been getting responses from people, some quizzical ("Do I know you?"), a handful friendly, and now a growing number who range from irritated to really, really pissed at ME, not at LInkedIn.

I went through my unwanted LinkedIn site by hand and withdrew invitations--twice!--deleted every contact on their list, and when my "account" was scrubbed, canceled the account. And *still* people are telling me they're getting reminders. How can I get it to STOP?

Next stop, Better Business Bureau.