"Sorry, an unexpected error occurred. Change the URL or try again?"

  • 1
  • Problem
  • Updated 7 years ago
Our library recently launched a crowdsourcing transcription project using Omeka, Scripto, and Zoom.it. Unfortunately, we are experiencing a high percentage of failures when trying to load images in Zoom.it. I'm having a hard time figuring out why we're seeing so many failures. Any advice would be appreciated.

Links to Zoom.it Pages:
http://exhibits.library.louisville.ed...

Thank you,
Randy
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Randy Kuehn

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Posted 7 years ago

  • 1
Photo of Bill Crow

Bill Crow, Seadragon Group Manager

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Sorry for the problems. Yes, there was a hiccup with the conversion service. zoom.it was a project from the now-defunct Live Labs, so while the Bing team has been very kind to provide the resources to continue to host zoom.it, there is no staff assigned to monitor it on a regular basis. When the problem was first reported here, one of the team members took a look, identified the issue and the service is now up and running. In the future, continue to report these problems here and we'll do our best to follow up as quickly as possible.
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Aseem Kishore, Former Employee

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Thanks Bill! Able to share what the high-level issue was?

Randy, if you click on "Try again" for any of your images, they convert successfully now. =)
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Randy Kuehn

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Thank you so much! All seems to be working now.