Error "We wish etc." => another config

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  • Updated 11 years ago
Just another case of error "We wish Photosynth would run, but..."
So that you have the details of my configuration :
Dell XPS, Pentium 4, 2 CPU, 3.20 GHz
XP Pro, SP3
3 Gb RAM
DirectX 9.0c (all accel. enabled)
Video card : Radeon X800 XT, 256 Mb, latest driver 6.14.0010.6869 (2008/09)
IE 7.0.5730.11
I'm using two screens, desktop extending on both, resolutions being 1280x1024.

Everything else seems to work, I tried to generate synth and it went smoothly, but I can't watch them, I just get the error message.

Hope this will help you.
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uqbarc

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Posted 11 years ago

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Photo of Dan Cory

Dan Cory, Official Rep

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No reason that configuration won't work. Try uninstalling and reinstalling and see if that helps.
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Joshua Podolak, Employee

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Hey uqbarc.

We've seen a bunch of these cropping up every once in a while. So far it looks like the common denominator is running XP. Could you please print out the PhotosynthActiveX.log?

You can find it at:

%tmp%\PhotosynthActivex.log
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uqbarc

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Dear Joshua,

Here is the last entries of the PhotosynthActivex.log (I cut it as I tried several times to run Photosynth, but all entries do seem to be identical).

Regards.

10/17/08 14:34:07.54 | PhotosynthMaster::PhotosynthMaster()
10/17/08 14:34:07.54 | PhotosynthMaster::beforeRun()
10/17/08 14:34:07.54 | program version = 1.1.11210
10/17/08 14:34:07.54 | PhotosynthMaster::beforeRun - setting up RenderDevice
10/17/08 14:34:07.71 | Direct X information
adapter ordinal 0 D3DDEVTYPE 1
display mode
width 1280 height 1024
refresh rate (0=default) 60 format 22
driver ati2dvag.dll
description RADEON X800 XT
device name \\.\DISPLAY1
driver version 6 14 10 6869
vendor id 4098
device id 23895
subsystem id 50466818
revision 0
whql level 0

10/17/08 14:34:07.76 | PhotosynthMaster::~PhotosynthMaster
10/17/08 14:35:44.01 | PhotosynthMaster::PhotosynthMaster()
10/17/08 14:35:44.01 | PhotosynthMaster::beforeRun()
10/17/08 14:35:44.01 | program version = 1.1.11210
10/17/08 14:35:44.01 | PhotosynthMaster::beforeRun - setting up RenderDevice
10/17/08 14:35:44.17 | Direct X information
adapter ordinal 0 D3DDEVTYPE 1
display mode
width 1280 height 1024
refresh rate (0=default) 60 format 22
driver ati2dvag.dll
description RADEON X800 XT
device name \\.\DISPLAY1
driver version 6 14 10 6869
vendor id 4098
device id 23895
subsystem id 50466818
revision 0
whql level 0

10/17/08 14:35:44.20 | PhotosynthMaster::~PhotosynthMaster
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uqbarc

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And I just tried to uninstall and install the program again, but it is still not working.

The new PhotosynthActiveX.log is :

10/18/08 01:08:03.37 | PhotosynthMaster::beforeRun()
10/18/08 01:08:03.37 | program version = 1.1.11210
10/18/08 01:08:03.39 | PhotosynthMaster::beforeRun - setting up RenderDevice
10/18/08 01:08:03.60 | Direct X information
adapter ordinal 0 D3DDEVTYPE 1
display mode
width 1280 height 1024
refresh rate (0=default) 60 format 22
driver ati2dvag.dll
description RADEON X800 XT
device name \\.\DISPLAY1
driver version 6 14 10 6869
vendor id 4098
device id 23895
subsystem id 50466818
revision 0
whql level 0

10/18/08 01:08:04.00 | PhotosynthMaster::~PhotosynthMaster
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Dan Cory, Official Rep

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Can you please install the current video driver? According to ATI's website, it can be found at http://game.amd.com/us-en/drivers_cat...

Thanks!
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Dan Cory, Official Rep

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Are you trying to run Photosynth spanning both your screens? Although that should work, you should also try running it just on one screen or another.
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uqbarc

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Dan,

I already intalled the most current driver before installing Photosynth. My current driver is still the most recent to date.

About the two screen, I disabled my second screen and tried Photosynth again in that configuration, but it is still not working, so I guess the problem is not here either.

Interstingly though, I tried photosynth on a much older computer I have, with a Radeon 9200 videocard with 128 Mb, only 256 Mb of Ram, and a Celeron at 2.20MHz, and it worked perfectly.