Firefox, Photosynth, and Black Screen w/ no pictures

  • 1
  • Question
  • Updated 12 years ago
Whenever I try to use photosynth in firefox, I just get a black screen that says photosynth in the corner, and has all of the buttons grayed out. IE8 works fine, as does IETabs in firefox, but running firefox normally, i cant view any photos in the synths. no error messages or anything, the photos just dont appear. no point clouds either
Photo of Christo

Christo

  • 1 Post
  • 0 Reply Likes
  • sad that it doesn't work w/ firefox

Posted 12 years ago

  • 1
Photo of nathang345@gmail.com

nathang345@gmail.com

  • 8 Posts
  • 0 Reply Likes
Are all you plugins up to date in FireFox?
Photo of Christo

Christo

  • 3 Posts
  • 1 Reply Like
I just installed it a week ago, and tried the update on this, but it still doesn't work for me
Photo of Christo

Christo

  • 3 Posts
  • 1 Reply Like
And the plot thickens...
apparently, if i open the synths in a new tab, and don't look at that tab while its loading, I can view them. Anyone have an explanation for that?
Photo of Joshua Podolak

Joshua Podolak, Employee

  • 63 Posts
  • 13 Reply Likes
Hi Christo.

The plot thickens indeed. Generally, the "everything grey" comes up when there's no Photosynth data available. The symptoms you describe mean that somehow, when the main window is active, Photosynth content is somehow being blocked from getting to our code, while if you're on a seperate tab (not looking), then the data can get through.

Hmmm...
Can you try the following: Get Photosynth to load (in a different tab), and then try to zoom in on one of the images. One of the tricks of Photosynth is that the hi-res data is only download as needed. If the download pipe gets blocked as soon as the new tab comes into focus, then you should not be getting hi-resolution images. The images will stay blurry.

Another possibility is that there's a time-out. Photosynth waits for data for a while. If certain portions of the data don't make, then it's possible that you'll get the effect you're seeing. It still doesn't explain why it works if you're not looking at the tab. One possibility is that the time-out is interfering with some other portion of the code (e.g. the draw device).

Could you please give me two pieces of info:

1. How good is your internet connection?
2. Which version of Firefox are you using (2/3)?
Photo of Christo

Christo

  • 3 Posts
  • 1 Reply Like
My internet connection is "excellent" and is at 54 mbps
I am using Firefox 3 with many addons (I'll try in safe mode w/ out addons to see if they are interfering)
[edit] I seem to be able to zoom in fine... very strange
[edit2] OK, its one of my addons, I'll try to figure out which one
and finally, [edit 3] looks like it was the webchunks addon (webslices for firefox)
that was one of my favorites, to. No idea why it would cause that, though...
Photo of Joshua Podolak

Joshua Podolak, Employee

  • 63 Posts
  • 13 Reply Likes
Great job figuring out the cause.
Not sure why this would cause the problem either. I'll point some of our experts at this to see if they figure out the root of the problem.