Help get this topic noticed by sharing it on Twitter, Facebook, or email.

Frequent Encountered Synthing Errors

Here are the reasons for the errors that are usually seen during synthing:

A0000003 - server failure, "Malformed Manifest". That error generally means that there was something wrong with the metadata that gets sent at the end of your synth upload.
Related discussion: http://getsatisfaction.com/livelabs/t...

A0000004 – server failure, “Missing Collection Entry”. It happens at the end of uploading photos, when the server and client are in disagreement on the status of the uploaded files.
Related discussion: http://getsatisfaction.com/livelabs/t...

A0000005 – server failure, “Encountered Unaccounted File”. It happens at the end of uploading files when the server and client are in disagreement about which files have been uploaded.
Related discussion: http://getsatisfaction.com/livelabs/t...

A0000006 – server failure, “Collection Already Exists”. It happens when you try to upload a synth with the same name as an existing collection.
Related discussion: http://getsatisfaction.com/livelabs/t...

A0000007 – server failure, “Already Committed Collection”. It happens when the synther tries to commit a synth which has already been committed during network retries.
Related discussion: http://getsatisfaction.com/livelabs/t...

A0000008 – server failure, “Authentication Error”. It happens if your proxy authentication settings block the internet traffic to Photosynth service, or if the user’s cookies aren’t being passed up to the web service during synth creation.
Related discussion: http://getsatisfaction.com/livelabs/t...

A0000009 – server failure, “Unknown Error”. This is a general error code returned by the server. You may open the log files under "%temp%\photosynther" to help us identify the cause of the failure.
Related discussion: http://getsatisfaction.com/livelabs/t...

A0000012 – server failure, “Upload Failed”. It happens when the client has some unreliable connection, typically a wireless connection. You could retry by connecting to a wired network.
Related discussion: http://getsatisfaction.com/livelabs/t...

A000000B – server failure, “Cannot Process Collection”. It means there is some corruption of the files uploaded so that the sever couldn’t unpack the data. You could retry by connecting to a wired network.
Related discussion: http://getsatisfaction.com/livelabs/t...

A00101F7 – still under investigation.
Related discussion: http://getsatisfaction.com/livelabs/t...

A00101FD – still under investigation.
Related discussion: http://getsatisfaction.com/livelabs/t...

80004005 – synther failure, “Unspecified Error”. This is a general Windows error. You may open the log files under "%temp%\photosynther" to help us identify the cause of the failure.
Related discussion: http://getsatisfaction.com/livelabs/t...

80070002 – synther failure, ”Cannot Find the File Specified”. You can got this error if you move or delete images during synthing.
Related discussion: http://getsatisfaction.com/livelabs/t...

80070005 – synther failure, “General Access Denied Error”. It may happen when the synther tries to process photos that require special permissions, or the drive for "%temp%\photosynther" is full.
Related discussion: http://getsatisfaction.com/livelabs/t...

80070020 – synther failure, “Process cannot access the file because it is being used by another process”. Make sure you don’t have any of your photos open in any other program.
Related discussion: http://getsatisfaction.com/livelabs/t...

8007000E – synther failure, “Out of Memory”. It usually happens when you try to synth a large number of Photos such that the feature extraction or the optimization bundler couldn’t fit in the memory. You could retry by reducing the number of photos to put in the synther.
Related discussion:
http://getsatisfaction.com/livelabs/t...

80070057 – synther failure, “One or More Arguments are Invalid”. It may happen when you rename your photos after selecting them for synthing.
Related discussion: http://getsatisfaction.com/livelabs/t...

80072EFE – synther failure, “Internet Connection Aborted”. It could be due to the firewall or some network problem which causes the connection failure.
Related discussion: http://getsatisfaction.com/livelabs/t...

85EA2207 – synther failure, still under investigation.
Related discussion: http://getsatisfaction.com/livelabs/t...

About the log file: the log file exists in "%temp%\photosynther\[CollectionName].log” for each collection you created. It records details of the synthing process at each stage, including the exceptions that may cause the failures (e.g. “exception SynthPipeline.cpp(494) hr(0x80004004)” ). Typically, the top 15 lines of the log files are helpful for troubleshooting on our side if you encounter any server failure.
Reply