unable to generate : Hang on, we're a little busy... Zoom.it is experiencing heavy load

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  • Updated 6 years ago
Hi

I try to use the zoom it to generate pictures, but it has been almost 2 days that you can see this

Hang on, we're a little busy...

Zoom.it is experiencing heavy load, so we're not accepting new images right now. All existing images and embeds still work. Please check back shortly.

When is it going to work again ?
Is it question of hours, days, weeks or months ?

thank you
cedric
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Cedric

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Posted 7 years ago

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Bill Crow, Seadragon Group Manager

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Thanks for the head's up. It should be working now.

This is a free unsupported service, created by a team that no longer exists. No one is actively monitoring it's operation or performance; we respond on an as-needed basis. Every now and then a job will fail and block the processing queue. We appreciate the notifications here so someone can go in and kick things off again.
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Cedric

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Hi Bill

Thank you so much for your answer.
I did not know the system was not monitored. I daily used the system, then next time I will notify you right away if something wrong.

For future long term development can you give me few general directions that can substitute this system ? Knowing that I have a website where I put manually my thumbnails with the zoom link, and I host My original pictures externally on a hosting pictures website.

I do that because my picture are too heavy for my server, it has a really hard time with big pictures.

Thank you
Cedric
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Doug Schwartz

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HI Bill,

Just letting you know the site is currently blocked. Aug. 24, 2013
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Bill Crow, Seadragon Group Manager

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Yup. Sorry. Again, with part-time volunteer support from ex-team members, no one will be able to look at this over the weekend.
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Cedric

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Hi Bill

please please, can you take a look ?
Maybe just reboot the system. Maybe the queue is stuck.

thank you
Cedric
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Bill Crow, Seadragon Group Manager

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I wish I could, Cedric. Server access is controlled by our operations team. I don't have direct access. I've made the request to our volunteer that handles the zoom.it Azure account, but I don't expect that anything will happen over the weekend.

Sorry I can't do more.
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Cedric

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Hi Bill,

thank you so much for your answer. Then we will wait.
Like I said, I would like to host my own zoom system in case one day zoom it diseppear. I host my original pics on smugmug, I generate the zoom link from there with my original pic. Then I copy past this link into each captions field of the pictures. then I copy past the image link in my description field on my website. and Then I have a little script that my programer developped on magento who format the picture into a thunbnail with the hyperlink of the Zoom link when the customer click on it the image open into another explorer tab. Maybe you would like to see it, to understand better?
Then maybe you can have an idea for me ? I just want to do the same thing but host the program myself who generate the zoom. But I do not want to host the Images, my server is too weak, I tried already, it do es not work.

Thank you
Cedric
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Harold Sikkema

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Bill,
I'd like to second this request. I'm using zoom.it in a similar way, and have been unable to generate new Deep Zoom Images today.
Cedric, have you had a look at the OpenSeadragon project?
Harold
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Cedric

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Hi Harold,

I took a look quickly, but like I said, I need something deported to host my pictures outside my server, like zoom.it works. My pics are like 9000x9000, quiet heavy.
I use zoom.it daily. Did you take a look ? Are you using Zoom.it for pro purposes ?
That is why I would like to find an alternative with seadragon or deep zoom

here is one of my picture : http://www.zoom.it/6WFc#full

Any thoughts ?

Thank you
Cedric
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Harold Sikkema

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Wonderful image! It looks like some kind of fabric?
I'm using Open Seadragon as the viewer on my art website, http://www.nsitu.ca
However, I continue to use zoom.it to generate the Deep Zoom images, and host them.
I'm also worried that zoom.it may not be around for the long run, so I'm thinking that I could generate DZI images with Deep Zoom Composer, and host them instead on Amazon S3.
H
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Cedric

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HI Harold,

Yes it is a silk scarf. you have nice pieces of art over there. Very smouth on the navigation. You can check here also :

http://www.theperfectredbox.com/herme...

You can check the thumbnails inside the description, I just copy past the thumbnail from smugmug, and put the hyperlink of the zoom link. My website is magento platform.

Do you think I could use the same strategy as you and compose with deep zoom composer and get a link that I can use on my web site. I do not want to embed the pictures directly.

I am not very familiar with Deep zoom composer. I do not Use ASP in my website.
What is Amazon S3?

Any thoughts ?

Thank you
Cedric
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Cedric

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Hi Bill

Still not working,

We are really in trouble now. I know we should not have rely so much on Zoom.it
But now we are in trouble. Can you check with the team please. Then Later on maybe we can work on an alternative for the zoom technique with deepzoom.

thank you
cedric
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Bill Crow, Seadragon Group Manager

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I'm sorry this is creating such a problem for you, Cedric. I'm not sure there will be a short term solution. Again, this is all supported by volunteers and I believe the key operations engineer is out of the office for the remainder of the week and through the U.S. Labor Day holiday. I appreciate the frustration this causes, but that's our current condition based on our very limited volunteer support. I will keep you posted here if I have any new information.
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Cedric

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Hi Bill

thank you very much for your follow up. Any suggestion according to the infos I put underneath to an alternative to zoom.it ? I use a magento website

You can check here also :

http://www.theperfectredbox.com/herme...

You can check the thumbnails inside the description, I just copy past the thumbnail from smugmug, and put the hyperlink of the zoom link. My website is magento platform.

Do you think I could use the same strategy as you and compose with deep zoom composer and get a link that I can use on my web site. I do not want to embed the pictures directly.

I am not very familiar with Deep zoom composer. I do not Use ASP in my website.

Let me know
cedric
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Harold Sikkema

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Cedric,

Deep Zoom Composer is quite nice. I haven't tried much with it either, but from what I gather, you can use it to generate a self-contained solution that you can upload to your webhost.

Of course a shared host might be a bit too slow for good performance...

Amazon S3 is scalable cloud storage; it is much faster than the shared hosting platform on which my website runs. I have not yet tried the S3 approach, but I hope to experiment with it sometime in the next few weeks. I'm hoping to try and make this work as a hosting solution for zoomable images. The infrastructure and database would still be on shared hosting, but with the deep zoom tiles hosted on S3, performance should be good.
See here: http://aws.amazon.com/s3/

Apparently there is also a way to use PHP to generate the deep zoom tiles:
https://github.com/nfabre/deepzoom.php
If this works, they could in theory be programmatically uploaded to S3.

Have you tried any alternatives? I've seen some interesting implementations of leaflet.js
http://leafletjs.com/

Cheers,
H
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Harold Sikkema

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Cedric,
I succeeded today to make it work via S3. For example, this painting is hosted on Amazon S3: http://www.nsitu.ca/november

I'm using OpenSeadragon to build the viewer.
http://openseadragon.github.io/

I'm using DeepZoomComposer to prepare the tiles:
http://www.microsoft.com/en-ca/downlo...

I'm using PHP to put it all together.

Good luck.
H
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abmugo2012 .

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Mr. Crow,
Thanks for your volunteer work on zoom.it. I would like to submit an image so just got up to speed on thow things are managed per this topic thread. Please can you advise me if there is a way to be notified when zoom.it site/submittal capability is back online? Thank you.
Andrea
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Bill Crow, Seadragon Group Manager

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We're back online now. Sorry for the extended outage.
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Ron Nehrig

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Looks like it is stuck again on 9/5/13 10am EST
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Bill Crow, Seadragon Group Manager

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It's back online.
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hunterj

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Down again?
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Cedric

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HO NO!

Zoom.it Is down again. On the week end!
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Cedric

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Hi

Zoom.it is back again, just checked now

Thank you to who fixed it

Cedric
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Cedric

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Hi There

Saturday September 14th at 9:45pm
Zoom.it is down again

Hang on, we're a little busy...

Zoom.it is experiencing heavy load, so we're not accepting new images right now. All existing images and embeds still work. Please check back shortly.

Cedric
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Nathanael Lawrence

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Guys, you don't have to be dependent on zoom.it.

Just download and install Deep Zoom Composer and convert the images on your own PC.

Then find a web host that allows you to upload an entire folder with multiple images inside (like DropBox) and load up the viewer page that Deep Zoom Composer generates in your web browser.