Viewing photosynths and embedds!

  • 1
  • Problem
  • Updated 8 years ago
Two issues. When I open my account and click on the thumbnail photo to view my photosynths nothing happens but a black screen. Same on any other persons I click on. I've downloaded the silverlight package.

I've also embedded my photosynths into my blog and you click on it and nothing...just a blue circle then a black screen. I've tried to do both of these things on three computers...what the heck is going on...someone please help my at this point I'm just irritated!
Photo of elizabeth reiter

elizabeth reiter

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  • frustrated

Posted 8 years ago

  • 1
Photo of David Gedye

David Gedye, Principal Group Manager

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Elizabeth --
Both issues are caused by the fact that there is something wrong with the Silverlight installation on your computer. My recommendation is a reboot followed by a visit to which should help you diagnose any problems with your Silverlight installation.