Unable to connect to live profile to create an account.

  • Question
  • Updated 2 years ago
I just downloaded the LiveProfile application onto my blackberry. I went to create my account, entered my email and password in, and a message pops up saying "unable to connect to liveprofile at this time. Please try again later."

I then tried just signing in with my email, and again it did not work. I have restarted my phone and I don't know what is going on. Any suggestions?
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Kelsie

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  • confused

Posted 4 years ago

  • 55
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Maji Most

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i have the same issue did you get it reolved?
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kristal

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i have the same problem... did u know now how do it ?
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Zlinkie

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Same here !!!!!!!!!:'((((((((
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Tavaria TheQueen Robertson

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Ditto... it's been over a week now. Seriously this whole liveprofile thing is becoming less and less worth the hassle.
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jim bob

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ive downloaded it and im trying to make an acount. i put my email adress and my password in and press enter it takes ages doing nothing just saying conne cting to live profile this is p****** me offf now
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Megan cotton

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Did you get in live profile in the end
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jim bob

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can i fix this stupid problem
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Nathalie Karam

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Guys , u go to Google and tap : download liveprofile and then u click at the second link ! :)
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F1Nigel

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yep, app already exists 1.0.9 replace with 1.0.9? no point. can sign in here but not on the BB? just hangs then returns to password screen, hit sign in again and it says e-mail or password is incorrect? no they're not...
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tavy.steve

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Sounds like this app has some issues. I have downloaded the App for Iphone and can start it ok but cannot create an account. Every time i try I get an error saying that an error occurred trying to register your account. There is no further help, no suggestions as to why or what to do next. I tred a few times but get the same error. Seems like i am not the only one. Doesn't bode well for an app that relies on communications if you can't even create an account or give a reason why it is failing. Maybe I'll take heed of the others that have said don't bother with this app.
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Chelsie Hickmott

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this is a pile of shit, everytime i try logging in it says error & everyones having the same problem should have tested it before you brought it out!!
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Jamilka Casado

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I HAVE 2 DAY TRY TO CREATE MY ACCOUNT TO WHY OR WHAT I HAVE TO DO
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Kelsie

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I downloaded this App and probably deleted 2 days later. LiveProfile has some major issues. Messages don't send sometimes, people have problems downloading it and it drains the life of your battery really fast. Its not even cool and not worth the hassle.

DON'T DOWNLOAD :(
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Haadiyyah Babb

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unable to make an account
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Eben, OFFICIAL REP

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Hi,

It sounds like you may have created an account and forgot your password in the past or it's just not letting you get in. Please try sign in and reset your password and let it send it to the e-mail address you provided.

If that's not the case and you never created an account with us, lets try this! Go to www.liveprofile.com/get and pull up our latest software that was released tonight and try creating an account again. This might trigger it to work and as always make sure you have an active internet connection and you've rebooted your device after the install.

Hope this helps!

Thanks,

Eben
LiveProfile Team
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wa.mo.si2010

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I think there is a problem with the live profile ... I have the same problem
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Sarahi Rdz

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i cant reset my password genius
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F1Nigel

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Hi Eben,

apparently i need to reset my password so i tried that.. it says my e-mail doesnt exist? strange? it does on the website, just not on the mobile..?

I did upgrade the software successfully and restarted my BB -still no joy. I think I'll give up now.

Thanks

Nigel
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Francesca Pateli

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give up on this app and get ping chat instead it's way better and does everything and more that live profile does, except without the hassle of it not working.
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wa.mo.si2010

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Ditto :S what is the solution ?
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monica dwi anggar

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i need have account liveprofile
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danielpg.98

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i got the same problem!!
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aurangzaib786

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Solution: Connect through WIFI and then create an account.

Cheers
Auri
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Andrea Smiley Noriega

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Hi im the same problem and it been going on for weeks and weeks but the truth is just don't bother I mean countless hours of waiting for this thing to let you create an account it's just pointless I would just stick to BBM or Whatsapp becuase this is just too frustrating and aurangzaib786 I have tried connecting through WIFI but it STILL wont work so there is no point I'm just saying this from my point of view you don't have to agree with me

From: BBM and Whatsapp lover
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Lior, Official Rep

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Hi Andrea,

Sorry for the inconvenience. We are aware of the issue and are working on it.

Thanks,
Lior
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king adam

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wata
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fringkokisilvegoldino

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i have same problem...can't create account although i reinstall and reboot my deice
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Vatma Geronimo GordestGeminiceria

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nice
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revielle

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just downloaded this liveprofile for my blackberry 9900 but it doesn't allow me to create an account. it's taking forever.