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Bring back the Developer Program!!!

I have written several times to get the license for the patern, nobody answered me.
After downloading the program in time for develop , is not logical to not have a license.
I do not understand your choice of either removing the program development, for you is an asset to have people who try to make your pen differently, instead of having a few developers in the interior, you may have out of hundreds, which by their different culture and different needs, they develop applications and tools useful for many end users.
If I think that people like Rohan Kapoor who without hesitation answer to our questions when you are silent and absent. To compare IOS was passed by Android, just because the developers felt free.
Just think
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  • 2
    Hmm.. Priscilla.. that sounds good for the all the "Sky" users... but what about all us Echo and Pulse users that you left behind and ignored...

    Why would I upgrade... when you've demonstrated that you dump a product on the market for a short period of time, then run away from us users?
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  • 2
    I think Priscilla's reply after years of silence from Lifescribe really illustrates what this company think of its customers, so they have developed a new product with features many on these forums do not want. What they do want is a product that lives upto the claims made by Lifescribe when they bought it. I pity the new partners they appear to have hoodwinked into working with them, there is a serious problem with their current product, their customer service is non existant and their answer is to bring out a new product that is not compatable with the current. The mention of a mobile SDK being released, how long will users be allowed to use this.
    Sorry Lifescribe I for one will not be interested in buying Sky and I would advise anyone considering it to think again and not believe any claims made about it.
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  • I’m disappointed
    2
    Priscilla your reply is, honestly, really disappointing.

    I think we're all taken aback by the complete glazing over the older Livescribe pen models.

    It is unacceptable to not produce updated firmware for older models to support new features when you blatantly can. You are completely losing the trust of customers who are here to provide genuine feedback to improve your services and products.

    Please pass all the messages and ideas from your customers in this forum to people who will seriously try their best to implement them.

    We are vocalising and you, as service providers, should provide your honest replies and plans to carry out our suggestions.
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  • I’m unsure
    However much I would like the developer program to return and I must disagree with Mario. It is normal for a technology product to stop receiving firmware updates etc after a certain support period. If you'd buy an iPhone or an android phone, at a given point in time, support will end. The same goes for example for desktop operating systems,webcams or whatever other peripheral hardware. I was dissapponted that the developer program dissappeared just before I bought my first Echo pen. However, it has not stopped me from enjoying the usefull features of my pen combined with Rohan's software. Livescribe's decision to discontinue the developer program was a mistake. It's the community who can really drive a product. An actively use SDK = free advertising.

    However, we must give Livescribe credit for the fact that they at least partially listened and started working on a new SDK for the new products. I'd say: Livescribe give us back the old SDK for those who want to fiddle around with it (it wouldn't cost you a dime) and focus on the development of a solid SDK for new and future products, while assuring us that you will actively support the new SDK for the first few years to come.
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  • 2
    Bert,
    I disagree with you.

    Livescrive has stopped the SDK just at a time when the product was in its "best age" and not when it was already completely out of date, and no one cared to have any improvement of the product.

    I agree, I see some positive signals in a completely new product for whatever application market, but you should not forget your old products. Thanks Priscilla for communicating this to this group. It is appeciated.

    I see also positive signs that Livescribe will have a different new SDK for the new product, that is good for that product line, but consequently now in my opinion Livescribe should immediately release to old SDK into the "public domain" in order that some folks there can pick it up and implement finally those improvements to the old Livescribe products that we want to see. It is very clear that Livescribe is not interested in putting any resources into the old SDK. So why not to release it "as it is", no guarantee, no indemnification for its use.

    That would be a real "win-win" situation to everybody.
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  • 1
    Bert,

    When you buy pretty much any tech - EOL support is expected, to be replaced by something new... typically within months, weeks, even days EOL is announced. Livescribe became a black hole of silence for almost 3 years after discontinuing the SDK of which AFAIK they have not announced an EOL for Echo/Pulse even though they have added the Sky offering.

    Even HP Open Sourced WebOS weeks after killing off the commercial offering. There's lots of reasons why I can understand for not re-releasing the old sdk (licensing issues w/ Anoto possibly).

    My concern is that why should I trust a company that still really remains in silence? Sure they announce a new product, and a new program, but have left their existing customer base (who are the easiest to sell upgrades to btw) in a state of dissatisfaction.

    If folks really want to make a statement... post your opinion of their products and service on their Facebook page here: https://www.facebook.com/livescribe It's only the largest social network in the world, with almost 130,000 people follow livescribe and might see your post.
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  • Please - Livescribe - bring back the SDK for downloading! I'm sure that this will push Livescribe too!
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  • do you guys know by when livescribe will push out the new SDK?
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  • Hello All,

    We will be introducing Sky Mobile SDKs for Apple iOS and Android in the first half of 2013.

    This will enable Sky to connect directly to a tablet or smartphone using a local WiFi network and to stream notes and audio to a specific application. With the Mobile SDK, developers will be able to quickly and easily add support for the Sky wifi smartpen and enhance their note-taking, drawing, annotation, and collaboration applications.

    Reference article: https://support.livescribe.com/entrie...

    Thanks and have a spectacular week!

    Priscilla
    • view 4 more comments
    • Hey Celeste, there are still some of us third-party developers that are working on a few innovative ideas. I tell myself that with 400,000 pens in circulation currently... if Livescribe doesn't want to develop for the older pens, then I can try to pick up the slack. My current project in development, for example, is a daily planner, similar to my weekly planners but individual sheets for each day.
    • Where is that SDK now? 2014 is already gone and our pens are still crippled with bogus software.
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  • I’m frustrated.
    and.... what about the 8GB Echo? I'm this close to demanding a refund on this ridiculously expensive pen that i can't even use the way i thought i could when i first purchased it. See, i bought the pen thinking i would be able to print my own dot paper, as it's just not practical to buy the expensive notebooks from your limited inventory... half of which don't even render properly. Yea, to top it off, mine STILL doesn't work properly. And don't even tell me about the miniscule offering of dot paper in the software... it's not enough.

    I remain disappointed...

    I want my money back. I do, i really do... i want to return this useless object for a full refund.
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  • I’m "annoyed"
    5
    No point waiting - Livescribe have hurtled off down the wrong path with their pen. Their new Sky Mobile direction offers far less functionality than the Echo series, and will probably be the end of the line for the company.

    Fortunately there are alternative (non-Livescribe) ways of printing dot paper with PDF overlays.

    When I bought my 8GB Echo, I to feel that I was deceived by Livescribe, as all the literature supplied with the pen was contrary to the actual benefits and features offered by Livescribe.
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  • I’m Frustrated
    If Livescribe were really interested in their customers and were really convinced that this new product actually did all that they claim, they would offer to exchange old defunct Echo's etc for this new Sky. But as they haven't yet released the SDK for this, only a promise of a possible release date I am not convinced.
    The wifi function of the new pen for me has very limited use, connecting to a iPad etc, equally limited use as the current software on ipads, for my use is limited or inadequate.
    Sorry about ranting on but it is clear that Livescribe don't listen to the fools who have bought their products, they are clearly not interested in our views or concerns.
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  • I’m sad
    1
    having read all the comments i think the new sky type pens are great for users that access wifi and the cloud. Working in Africa the only Clouds i can see are the ones in the sky. Therefore when my pen breaks a Sky model will be of no use to me, and Livescribe will have lost a customer. It follows if the SDK for the Echo and Pulse was removed when the new models come out then when a new models comes out will the Sky SDK be cancelled. This does not promote much confidence with the company. All i am looking for is custom paper, there used to be a paper produced years ago for a Nokia pen the same as livescribe but used bluetooth and Anoto paper. this dairy was only on the market for 1 year then gone. How do we create our own custom pages. A simple thing that everybody wants. It seems livescribe management have their heads in the clound whereas they should be fullfilling the customer base and suporting all models pens. They seem to forget that the strenght of the company came from the users that purchased the pens
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  • 3
    Bought 8G Echo

    very happy with pen

    Absolutely furious at Livescribe - wouldn't buy another product from them whatever it was

    Let the community develop (eg the translator program) - come up with innovative ideas.

    Someone must have the SDK that could be turned into an ISO - mass release of it into the wild with multiple sources would probably outstretch such an incompetent company in clawing it back
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  • This reply was removed on 2013-04-12.
    see the change log
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  • 1
    Amazon review:

    The pen is brilliant but don't believe any of the adverts. Livescribe have prevented any third-party development and abandoned its customers.
    The translator demo is great if you only ever want the handful of words it handles - a full product has now been scuppered by Livescribe
    If all you need is the locatable audio recording and being able to transfer your scribbles to PC and Evernote then it's useful
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  • 1
    I was going to write a warning review on Amazon for the Livescribe WiFi about the atrocious customer service and dishonesty of Livescribe but found that the 8GB WiFi pen already had a review that would put off anyone having sense from buying one.
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  • 1
    It's pretty amazing that LiveScribe has the reviews for the echo on the page for the sky pen. It makes it look like there is a bunch of interest in the sky pen, which is completely misleading because the vastly reduced functionality of the sky pen. The paid review which headlines the page isn't even for the same product.

    Livescribe is shameful.

    Good on you guys for posting the SDK. I would love to see a reddit post for this pen. The saga that is livescribe should be more widely known.

    Post a link here for my upvote. ^
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  • This reply was removed on 2013-04-15.
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  • :/ sry jeff and prescilla for making such a mess. but i cound't resist. i am too fu**ing happy. and i don't even own this voice. i had to borrow it from peter gabriel https://www.youtube.com/watch?v=IwPHy1...
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  • maybe livescribe is shameful.. but the technicians were awesome!! perfect job. i love the sdk.. although the debugging somehow is a little bit unstable. but i don't bother.. it's one of my happiest day in weeks. :)) i have been waiting for soooo long
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  • 2
    Posts with references to https://rapidshare.com/#users%7c46540... are being removed again.
    What a shortsighted, nasty attitude.
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  • This reply was removed on 2013-04-16.
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  • When I try and set the date on the emulator pen it flips to 1974 - is this common, a "millenium bug" issue or just me?

    Feel free to reply on http://livescriber.wordpress.com/2013...

    and to post on an independent blog that will get people going until something better is arranged
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  • I too would like to see the return of the Livescribe developer program or at very least the release of the developer SDK.

    I've owned an echo smartpen pen for about a year or more now and have been patiently waiting for a change of heart from Livescribe to no avail.

    There has been no recent support even for some existing apps from Livescribe. For example, the Pencast Player for iOS devices has not been updated since August 2011 and is broken on the iPhone if running iOS 6 (see all the reviews on the iTunes store).

    It seems there is a community here that want the product (the old one that they bought into, not any new cloud version) and they have been abandoned.
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  • I have to develop java application using digital pen... give me some suggestions..
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  • I would like to echo johnrichard's comments.

    I've owned an echo smartpen for a while now and was hopeful of the developer program returning - mostly the pen has sat in my rucksack doing nothing and it is a crying shame as there are several things that as a developer I would like to try and do with it.

    Please please please, give us back the developer SDK!
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  • I’m annoyed with Livescribe
    I actually love my pen, I use it every day and keep finding new and innovative ways to use it making my work so much easier and recordable.
    Having praised the pen itself, I am very disappointed with Livescribe over this issue.
    Why remove the developer SDK, its not as if it affects them in any way. From the additional items I have managed to get from Rohan and Josh, my experience is improved lot.
    So is there an alternative pen available from a manufacturer that actually listens to its customers. I would willingly get rid of my pen and move to another manufacturer if they had a similar attitude to the guys like Rohan.
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  • I’m mad at livescribe
    After reading many, many reviews on the SKY pen I finally decided to purchase an Echo smartpen; and I'm in love with what this thing can do!

    However as i started digging deeper into the echo, i soon discovered that i shouldn't have limited my research to the loudest complaint against the platform (the sky pen in general).

    What happened to the custom paper I read about all over the web?!

    The Livescribe produced notebooks have been great for taking notes at work & in the classroom, but I was really looking forward to doing my mechanical engineering homework with this thing & filling out forms for work with it. There's not even a planner available!

    Please address the issue of the Developer SDK & custom paper!

    EDIT: looks like i should have read the posts above me!
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  • JasonH (Director of Customer Service) June 21, 2013 22:02
    Hello everyone. Yes, the Developer program that existed previously for the Pulse & Echo pens has been discontinued, and now Livescribe has shifted focus to leveraging the Evernote platform to work with limited partners with our mobile SDK to provide applications that integrate with Evernote.

    Note the mobile SDK is not public, but we feel quite assured that the partners we are choosing to work with will provide a lot of the features and functionality you are asking for. As we finalize these partnerships and integrations, we will announce them, so please stay tuned.
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  • I'm going to do a ritual burning of my pen and remaining paper tonight and cast a spell on livescribe/Anoto. You stole my money!! I bought that pen mainly because of the SDK and then you took it away!
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  • I’m in a great mood...
    1
    I was a member of the developer program back in 2011 and I can share the frustration that many of the users here feel.

    However, I had the foresight and wisdom to request a number of pattern licenses beyond what I had initially needed. As a result, I've been able to develop a number of additional documents for use with the Echo and Pulse pens.

    I am now hosting a number of these documents on my website and will be adding more as the year draws to a close. These documents include meeting minutes, project planners, a dated, academic weekly planner, and student notes documents. These documents are usable on the Echo and Pulse smartpens and require a Windows-based operating system to install.

    Recently I also completed Musical Staff Sheets for use with the Echo and Pulse smart pens. Please feel free to come take a look!

    www.serioustangents.com

    Just click "Paper Products" and see what I have to offer. I'm sure you'll find something of use. If there's something real specific you need but don't see, just contact me and I can see if I have something in the works that matches that need.

    Here are the first pages of two of my documents.

    Student Notes:


    Meeting Minutes:


    Hope to hear from you!

    Joseph.
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  • I really want to like and buy a LiveScribe pen, but to be honest the Sky is terrible, I can't use a pen that sends everything over WiFi - I do security work for a living and no way in **** am I putting my data online anywhere even if they claim it is secure.

    As for an Echo, without a DayRunner type of application as well as Engineering Notebook type features, forget about it. If the developer program was still around I probably would have just developed my own apps for both of these and had BookFactory.com custom print me a near lifetime supply (~5 years I'd guess before the pen is end of life at most or before I'd need to replace it).

    Since there is no developer program, I nor most of my coworkers are going to purchase this, even though we saw how cool it can be from one of our other coworkers.
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  • I’m disappointed
    I read about the livescribe pen some years ago and was amazed:
    Recording handwriting and audio notes, audio jump marks on paper and a compatible OCR tool...
    And even better: apps like a calculator or music-keyboard.
    And an sdk to develop your own apps, all in all a product with future.

    Back then I did not buy one, because I had no real use for it, but today I would have use for it, but I wont buy one, because all features that made me thinkt that this is a great product were removed and replaced with "new features".

    Dont get me wrong WIFI and cloud-services are great, but beeing able to use user or self-created apps and paper-types was much more interesting.

    Supporting user created content has many positive aspects:
    -New ideas to use your product.
    -No developement costs.
    -Users are able to take part(even if it is only a smal part) in a products creation.

    On the downside you need to create an interface for the apps, but you already had that working and removed it (stupid).

    If microsoft would remove their "third party programms support"(everytime you try to run a program or game that was not made by microsoft, nothing happens or an error message pops up) their operating system would loose many users.

    The echo pen had great potential and was inovative.
    In my opinion burying the devoloper program just to jump onto the "Cloud-hype" is beyond stubid.

    And not only the apps are gone, the current version has no ocr support, but who needs search features and OCR if it is possible to upload an automatic created pdf to the cloud.

    Your product got useless for me, I need search features and ocr to get my notes ordered, cloud services are not helping.
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  • I’m frustrated with LiveScribe
    Will there EVER be any further availability of custom printed FORMS compatible with LiveScribe? A simple yes or no would be a big help for deciding whether/how to proceed with using LiveScribe pens in our research. Even if the ability to develop our own forms via the SDK will not return- it seems there are ZERO commercial developers offering to design LiveScribe compatible printed forms. My suspicion is there was a licensing divorce between LiveScribe and Anoto, which has crippled the option of developing field-defined printed forms for use with recorded audio.

    We have been really interested in developing pages for capturing structured interviews linked with the interview audio. It looks like only other Anoto products capture forms, and only LiveScribe captures audio. Does anyone know a way to get printed forms that will index audio pencasts?
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  • I’m going to look somewhere else
    1
    I was actually planning to buy a bunch of Livescribe pens for my company to document client meetings. As we are using check forms for clarification of critical questions and to document that the check points were correctly and comprehensively explained, livescribe would be a perfect way to do that, if we were able to print custom form papers. As this is not the case and this article has made obvious to me, that this is not a thing that would an option one day, but in fact something that once was possible but is not now and is not going to be because of a decision the company actively made, means that my company is going to find another option. An order of about 50 Livescribe pens might not be much for Livescribe, but it is a deal that will go somewhere else now.
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  • I'm looking for old Livescribe or Anoto SDK. Please contact me if you have it. I can pay for it.
    Thanks a lot
    vova(at)77xy.net
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  • 1
    I Hazard a guess the company signed exclusive (semi exclusive) deals with the cloud providers, as that could be monetized. Whereas "our" products, not so much ...unless they forced payment for the SDK or AIP calls.
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  • I’m not very happy.
    I find it morally wrong and objectionable that LS withdrew the SDK.

    The pen is such a wonderful tool and has such a wonderful wide ranging potential application base. I have read the whole thread and there are some really good ideas, for example the calendar app to remind you from within the pen.

    The pen is a computing device. We should be allowed to interface with it however we wish. I bought into a solution and that included being able to write my own sheets (or forms) and being able to interact with the pen from my own computer, for example, have my computer perform a specific action when the pen is connected, without having to pre-configure a "connector" (which incidentally, even that is limited... the email doesn't work properly (for me) and it won't send to the new version of OneNote, probably to encourage users to sign up to Sky pen and use EverNote instead).

    If I was even to get a basic functionality running when the pen is docked, that I can auto transfer documents to somewhere, then I can use my own programming skills to work around the limitations of not having the SDK. For example... without writing anything (connector wise) on the page, I want to send a particular pattern set to a folder. When it is there, then I can have my own program do whatever I need to do with it.

    Thank you Rohan for offering your last pattern licences for us to use. It is a real shame that LS are not interested. Rohan, I have some really cool ideas around what you have developed, that will benefit the community.
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  • Livescribe has moved on. It's all about LS3. Kind of like Apple not supporting Newton anymore.
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  • I am really hoping they will bring app-dev. back to life. (Sure they are not)
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