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Bring back the Developer Program!!!

I have written several times to get the license for the patern, nobody answered me.
After downloading the program in time for develop , is not logical to not have a license.
I do not understand your choice of either removing the program development, for you is an asset to have people who try to make your pen differently, instead of having a few developers in the interior, you may have out of hundreds, which by their different culture and different needs, they develop applications and tools useful for many end users.
If I think that people like Rohan Kapoor who without hesitation answer to our questions when you are silent and absent. To compare IOS was passed by Android, just because the developers felt free.
Just think
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  • so is someone going to physically write them a letter, or does that have to be me? I'll do it, just asking
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  • HI

    I am writing this message to all the users/ reviewers who have written to Livesccribe about an issue / workaround / suggestions etc but I assume now everyone has come to one conclusion : They Don’t Listen

    The max you can get is a response that the idea is under consideration which never happens or they choose to remain mute .

    I brought this pen in 2012 , wrote to Livescribe about custom papers and change of ink feature , got standard replies : Under consideration and then nothing happened. I never used the pen after that although it was around $200.

    Recently I picked up my pen and checked the site again about the improvements etc but the features I asked and numerous users asked for was still not implemented. Almost 5 years and no development , this speaks volume about the attitude of company towards customers. This company is not selling a cheap product , but a quite expensive one and still no customer support.

    I came across a product feature about adding a clip instead of a cap on the echo pen and the buyer was kind enough to actually backed his suggestion with potential drawing, but as usual : No Response .

    I have come across several posts like these where users have submitted requests with illustrations, but have not gotten a response to acknowledge , forget about implementing the idea.

    If a idea is not feasible user should be made aware of technical difficulties and it should be closed , just keeping a post open for 5 years with a response here and there is not we paid good money for.

    Guys , If you like your smartpen but have set it aside because it lacks the features you desire , or you don’t get what you were looking for and now way past the date to return the pen , here’s what we can do .

    Go to Livescribe’s various Facebook pages and just make the potential buyers aware of this company’s attitude. Having a great product is not enough , company should back it up with excellent development team and customer service team .

    https://www.facebook.com/livescribe/?...

    https://www.facebook.com/search/top/?...

    https://www.facebook.com/Livescribe-S...

    Corporate office with phone number :

    https://www.facebook.com/pages/Livesc...
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  • Since this pen is not good enough to be paperweight , I will keep posting on its Facebook's page untill I get a resolution for our problems
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  • 1
    As you wrote, they don ́t listen! Great idea, bad execution. Many details are easily to improve, like for example an cap for the pens. Or a year by year calendar. The company miss so many opportunities.
    And to be honnest, i didn ́t expect more from the new company owner. Their livepdf offer looks also something dead, died in 2014.

    I think the idea behind all this pens need to be restarted by another company.
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