Combining purchased app in the new iphone app

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  • Question
  • Updated 6 years ago
  • Answered

The new San Francisco iPhone app upgrade allows you to have more than one guide in the app. I have previously purchased the London app - can i combine this into the San Francisco without buying the Londo guide again from with San Franciso app?
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Posted 8 years ago

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Photo of Lisa Griggs

Lisa Griggs

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Official Response
Hi All,

3.0.3 has been released - when the majority of users upgrade to this version we will turn on the functionality that allows you to move your standalone purchases into the one application.

You will receive a message upon opening your standalone app, this will send us your app identifier and phone identifier. When you then open your unified app, this message will be received and your guide will be in your Purchased section of the my guides screen.

The reason we are delaying turning this functionality on is that we don't want users on older versions moving their guides across and experiencing slow synch times

This will only work for City Guides - for Phrasebooks we need to release an upgrade to the standalone phrasebooks. This will give us the ability to know your device, and allow the app to migrate into the unified application

We will be doing this for English to Phrasebooks as they are the ones that are sold within the unified app