I’m frustrated

M-Track Plus - Pro Tools Express will not open

when I try to launch PT I get a messg saying it cannot locate hardware. I am plugged in with m-audio/m-trck and cannot get anywhere with this??I read the other atemps for a solution and none worked. I waited 5 months to get this shipped to me and it came today and after spending 2 hours installing and regstrg. now it won't work!!
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