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I’m frustrated

AIR 192 4 interface troubles

I wasn't given a support code when I registered my product so thought I would come here instead.
So, i have the 192|4 and its just giving me so much trouble.... I've had it since December.
The mic keeps cutting out on me whilst on discord etc. I have to go into the settings and reselect the mic.
The audio will constantly go distorted when listening through my speakers or just cut out completely. I have found that I can fix this by either troubleshooting the audio or just changing the Hz for the audio to another one and back.

But yeah it's just so annoying...
I have all my drivers updated and also I'm using windows 10.
I know it's not my PC as I had a cheap Behringer audio interface before that worked fine on everything.

Please help :)
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