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Axiom AIR 25 - Will not connect to Ignite

Hi all i'm having a problem with my Axiom Air 25.
When i plug it in my computer and start the Ignite it doesn't recognize the keyboard.
I saw a lot of talk about the cable if it isn't the cable from Axiom it will not work, and there lies my problem.
I have a lot of cables of that type and i'm not sure which is the keyboards cable, so if someone can post a picture of the cable or maybe have a different solution how to fix my computer not recognizing the keyboard that would be nice. Tnx in advance!
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  • Corey S (Official Rep) May 25, 2016 15:06
    Hi Marko,

    Thanks for posting!

    You can use any A/B USB cable for this. It doesn't need to be the one supplied with the keyboard. The cables look like this:



    You will also want to make sure that you have the latest drivers installed. Here are the last available drivers for the Axiom AIR series:

    Axiom AIR driver - Mac OS X 10.7.5 - 10.10

    I hope this helps!
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