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I’m Frustrated

Ancient equipment needs help coming back to life!

I have a Oxygen 49 MK3 Ignite that I haven't used in years. Just got it out of storage, but I have managed to lose all of the software I had for it, and I can't find it on the Software and drivers site. Am I missing something?
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  • Hey Frank,

    Thanks for posting!

    Sorry to hear that you are having trouble. All included software will be made available in your M-Audio account after registering the unit.

    If you have not registered the Oxygen, sign in to your account and click on Register Product. Select your controller from the drop down list and enter the serial number, including the (21).

    If you have any trouble or do not see your included content, reach out to the support team for further assistance. Software authorization inquiries cannot be handled here on the forum, but I can point you in the right direction. Here are a couple of options that you could choose from:

    • Submit a Software Authorizations Assistance Inquiry with our Technical Support team by logging onto the M-Audio Support Page. Select Software Authorization Assistance from the drop down menu. This will not require a support code.


    • For faster support, call or email your nearest Support Office or International Distributor. Select your country to find the nearest office.

    I hope this helps! Let me know if you have any additional questions.
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