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I’m sad and frustrated

BSODs with MIDISPORT 4x4

I've just got a new PC with Windows 10 Pro x64 so installed the latest drivers from here - https://m-audio.com/support/download/... - and set up my Midisport 4x4. So far so good. However, since rebooting, if the device is connected at bootup, or if I connect it afterwards, Windows BSODs.

Is there any way round this issue? I note that Windows reports the MaudioMIDISPORT,sys file as causing the problem, and that's showing version 5.10.0.5141 with copyright 1999-2010. Seems a bit old!

BTW - it's not the Anniversary Edition!

Thanks for any help!
John
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  • Hey John,

    Thanks for posting!

    Sorry you're having some trouble with that! Blue Screen crash reports do often reference drivers. The BSOD may even mention the MIDISPORT driver specifically but the MIDISPORT interface cannot directly cause a BSOD. While it may be the catalyst for a low-level software malfunction, the M-Audio hardware is not the direct cause of the BSOD.

    Blue Screen crashes are generally caused by a hardware or a hardware configuration problem on a PC (like an IRQ conflict, or BIOS setting). This generally is not caused by a particular driver. In this case, the USB ports, or card on the PC may have an issue, or other I/O hardware on the PC may be misconfigured preventing the addition of a new device.

    The following knowledge base article courtesy of AVID addresses IRQ Conflicts.

    AVID Knowledge Base - Pops, clicks, crackles, dropouts, or distortion

    Very rarely, this could be caused by defective MIDISPORT hardware. To confirm whether the fault is the MIDISPORT, or with the computer, try the device on another computer. If it functions, you can confirm the problem lies with the computer. You may also benefit from removing any old driver for MIDISPORT hardware that may be on your computer.

    If all of the above can be ruled out, the MIDISPORT may require service. If that is the case, warranty and non-warranty claims cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service Inquiry with our Technical Support team by logging onto the M-Audio Support Page. Select Warranty or Service Inquiry from the drop down menu. This will not require a support code.

    or

    • For faster support, call or email your nearest Support Office or International Distributor. Select your country to find the nearest office.

    Make sure to reference or link to this thread to help out the support team.
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  • I got GSOD's with preview Win10 version and only got rid of it using default drivers. Never had them anymore after doing what is described here.

    https://getsatisfaction.com/m-audio/t...

    Make sure you DO NOT USE MAudioMIDISPORT.sys (In device manager). I remember M-Audio support does not recommend this but it worked for me for a year now.

    The default drivers may not support functionality of multiple client port connection unless MS fixed that in Win32. Multi client is supported with UWP but no DAW supports UWP anyway.

    YMMV.
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  • Nick, thanks for taking the time to reply; it was on a new system with pretty much basic Win10Pro installed, plus Reaper DAW and M-Audio MidiSport 4x4 drivers from the website.

    Happy, thanks for that link. While the contents mainly address the AE edition, I'll certainly have a go with the instructions there and see how it goes.
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