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Arsenal Window Display Incorrect Resolution

Hi
I do see that this has been discussed previously and flagged solved via setting dpi scaling to 100%. However if I do this then the window is far too small to see. Could there be a fix that allows me to use the software on my surface without setting scaling to 100% and setting resolution very low.

thanks

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  • Hi Neil,

    I assume that you have also follow the second instructions and tried updating your graphics card drivers?

    What OS are you using here?

    If you are using a Surface, I wonder if there is an issue with the touch screen functionality or something specific to the Surface. Have you tested this on any other computers?

    Let me know!
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  • Hi, thanks for the reply.

    The Surface pro 3 updates its drivers automatically so all is the latest. The windows 10 OS has recently had a big update applied. I do though have access to a non touch desktop PC that has windows 10 but has not had the update yet. I will give that a go and see if while using the scaling option, it has the same problem.

    To note, the surface pro has a high resolution screen with a relatively small display. The scaling (dpi) option is the only real way to make things visible.

    Would be great to get this working as the surface pro 3 would accompany the trigger finger pro very nicely as a portable solution.

    thanks
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  • Hi
    I have run this on another windows 10 PC. It does not have the same November update as the surface and has the latest Nvidia drivers. This one has a large non touch monitor so no need to use dpi scaling. When set though, the same problem exists. This would suggest that Arsenal is incompatible with windows 10 scaling and hence not suitable for devices with lager resolutions and small displays such as the surface pro 3.

    Would be great to see a fix for this so that I can use on my surface pro 3 and use the trigger finger pro while on the move.

    regards
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  • I'm having this same issue on my Surface Book. Latest nVidia drivers, latest Windows 10 updates, etc. Has anyone found a workaround for this?
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  • I’m ecstatic
    1
    So I actually just figured this out. I did what the guy in this youtube video said ...

    https://www.youtube.com/watch?v=UijLR...

    ... but rather than just copying the manifest and renaming it Arsenal_x64.exe.manifest, I made two copies in my vst folder and named the other one Arsenal_x64.dll.manifest. Made sure the "disable scaling" toggle was off in Properties/Compatibility, and boom: first time I've been able to read anything in the Arsenal window on my Surface. This is huge for me. I've tried this solution a bunch of times and it never worked because I didn't put that second .manifest for the dll file.
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