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I’m Frustrated

Brand New M-Audio AV40 Right speaker muffled

Just bought brand new Av40's. Hooked them up, left speaker sounds GREAT. The right speaker though sounds almost muffled. Its not as loud and not putting out a nice clear sound. I tried using different output devices (my numark DJ IO, built in computer sound card, laptop, phone, ipod), different RCA cables and tried using 1/4 inputs and I get the same thing. I made sure the cables between the 2 are connected nice and tight. Any suggestions? I would hate to have to try and RMA them when they are brand new...
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  • Hello Justin,

    Thanks for posting. I'm sorry to hear you're having trouble!

    This would indicate a hardware related issue. You've covered all the troubleshooting necessary to confirm that.

    I would recommend contacting our technical support team to setup an RMA. They'd be happy to help!

    USA & Canada
    Phone: 401-658-5765
    Hours: Monday - Friday 8:30AM - 6:30PM EST

    Phone: +49-2154-81299-20
    Hours: Monday - Friday 9:00AM - 5:00PM CET

    Phone: 44(0)1252-896040
    Hours: Monday - Friday 9:00AM - 6:00PM BST

    Phone: +5511 - 3222-6476
    Hours: Monday - Friday 9:00AM - 6:00PM BRT

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