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Broken Interface

When I plug in my M-Track Audio interface the lights at the middle all go to red and when i go to record the sound is very quiet and very distorted. Ive tried different wires and ive also tried re-installing the divers but neither of these helped.
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  • Hello Rory,

    Thanks for posting. Sorry to hear you're having trouble!

    Would you have another computer to test with real quick? If the same thing happened on another computer then it would likely be a hardware related issue, in which case you should contact the tech support team.

    Here are their contacts:

    USA & Canada
    Phone: 401-658-5765
    Hours: Monday - Friday 8:30AM - 6:30PM EST

    Germany
    Phone: +49-2154-81299-20
    Hours: Monday - Friday 9:00AM - 5:00PM CET

    UK/Europe
    Phone: 44(0)1252-896040
    Hours: Monday - Friday 9:00AM - 6:00PM BST

    Brazil
    Phone: +5511 - 3222-6476
    Hours: Monday - Friday 9:00AM - 6:00PM BRT

    Email
    http://www.m-audio.com/support/contact

    International Distributors
    http://m-audio.com/distributors
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