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BX5 D3 Noise problem

Hello guys! I bought a pair of there two days ago and firstly I had a problem with some crackling noise when I moved my mouse or scrolled. I troubleshooted that and found out I bought the wrong cables (TS), so I went and bought XLR cables. Problem solved! Now, only one remains.

With my monitors disconnected (no cables), I can hear a static (like wind, don't know how to describe it, maybe like TV static but more fine) when the monitor volume is in the range of 65-70-100%. It's a normal sound of the amps inside? Is there a solution? Thank you!
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  • Hey Alexandru,

    Thanks for posting!

    Sorry to hear that you are having trouble. This can happen with powered amplifiers when their inputs are not terminated. The solution would be to keep the XLR cables connected to the inputs even if they are not transmitting signal. If you need to disconnect the XLR cables, power off the speakers beforehand.

    Hope this helps! Let me know if you have any questions.
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  • I am keeping them in all the time. If I had to give a scoring, i would hear some white noise like 2/10 with the monitors not connected to anything and volume knob to max, and if I connect the XLR cables to my Behringer UMC404HD, the noise will go up like 6/10 at least. The noise will get amplified. But if there would be no noise in the monitors, there would be nothing to amplify. So my question is, if I raise the volume on monitors over 70-75% and noise starts to hear, it is a normal sound from the amplifiers or do I have a problem with my monitors?
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