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Can't get any signal from a condenser mic

Hello, I'm from Indonesia, I've been using M-audio M-track 2x2 C series for 2 months, yesterday, I try to record some vocals with condenser mic AKG Perception 120, when I plug the Mic and turn on the phantom, there's no input signal, I've change the xlr cable but still not working. After that I changed the condenser mic with samson c01 and it's work, why that was happen to my interface?
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