Can't get Pro Tools Express to open with Vocal Studio Pro !!!

I have M-Audio M-Track I got with my Vocal Studio Pro! I can't get Pro Tools Express to open! It says "The selected ASIO audio device could not be initialized. Please choose another audio device."

I have an HP Pavilion, Win-7 w/sp1, 4G-RAM
I have downloaded drivers to update (1.0.6) But windows won't load them! Shows (1.0.2) Can someone help me fix this? I cannot believe how hard it is to get Support from M-Audio,Avid,or anyone else on there products! They say, That "Supporting our customers is a top priority." Bull Pucky ! They make it really hard for us to contact them.

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  • Hello Bruce,

    Thanks for posting. Sorry to hear you're having trouble!

    Tell me in more detail what "windows won't load them" means. What exactly happens? What error messages, if any, do you receive?

    The drivers need to be installed in order to use Pro Tools Express, so please provide as many details as you can about that issue.

    Let me know and I'll be happy to help!
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  • After asking for help and working on this every waking hour for a week, With Trial and Error (Pun Intended) I fixed it myself! I knew what Drivers I needed and downloaded them to my desktop, Did all the things people said to do in here but windows wouldn't allow me to install them! I started looking around to see what programs might be affecting this if any and started uninstalling them when I noticed I had both 1.0.2 and 1.0.6 drivers in there. The same drivers I couldn't get rid of in Device Manger so I uninstalled the 1.0.2 and everything worked perfect!
    I don't know that much about computers,And I hope I don't need those drivers for something else, But everything is working great!
    This was such a daunting task and trying to get to the root of the problem was like pulling teeth! I hope this helps the next poor soul who buys a product and expects it to work right out of the box like me, And don't get bogged down trying to find answers all over the internet!! I guess computers will never be like TV's! Just plug them in, And they work! Thanks and good luck!
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