I’m sad and frustrated.

Code 49 gets stuck/freezes

my totally new Code 49 gets stuck/freezes after ca. 1 min usage (always). It suddenly stops responding to any input and keeps sustaining the last note or notes I played. The only thing to solve it is to turn the keyboard off and on.
It happens in Cubase Pro as well if I use standalone plugins like Kontakt, Massive etc. without a DAW.

I use Windows 8.1 and have the latest Code 49 firmware 1.0.3 installed.

Does anybody know what the root cause could be?

Thanks for any advice.
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