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I’m confused, little bit upset and disappointed

Code 49 key is slack

Hello, i bought a code 49 midi keyboard on may 11th and i registered it on the m-audio website. The problem i saw from the first moment is that one of the keys (in particular the first D-cord key coming from the right) is really slack, when you touch it very lightly it pushes really easily. But it works just fine, is just much more slack then the other keys. What can i do? Is it possible to repair it by myself? Or it is really hard?
I ask this because if it's an easy problem to resolve i would really prefer avoiding to ship the keyboard to the support, cause it would take at least 10 days.
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