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I’m frustrated

Code49 getting sound through Logic Pro X but digital viewing window and pads do not light up

downloaded updates on 2018 MacBook Pro and after that, Code49 USB midi keyboard controller would not read in logic.. no sound, function lights, pad lights and digital viewing window would not light up/turn on......Called AppleCare and they helped me create another device through Midi Studio.....keyboard played sound but all I had were pink lights on the function digital viewer or pad lights would work/light up.....any idea why this happened? Any suggestions on how to get it working like normal?
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