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I’m frustrated


Hi, after a few months using my midi interface M-TRACK I have now some troubles using it because it generates cracking noises after 5 minutes of utilisation (but it works well at the beginning). I didn't do nothing on the settings, and I'm on a Mac so there are not many things to do on the audio settings on my computer (I can only choose where I want the sound to go : Computer Speakers, M-Audio...).

Thanks for your attention,

1 person has
this problem
  • Hey Simon,

    Thanks for posting!

    Sorry you're having some trouble with that! The M-Track 2X2M is a class compliant device so it uses your computer's Core Audio and MIDI drivers to handle audio and MIDI. It sounds like your computer's audio buffer might be affecting the performance of audio in this instance.

    The reason that you experience intermittent behavior with the audio playback is that each time the M-Track is power cycled or reconfigured, its buffer is reset. As audio is played back over time, the buffer is gradually affected and signal degradation can occur until it is reset again.

    The following articles will help you optimize your computer for the best possible performance:

    M-Audio - Troubleshooting Class Compliant USB Computer Peripherals

    M-Audio - Optimizing Your System, Improving Performance, and Managing Latency

    You can also try testing the connection between the M-Track and the computer. Try connecting the controller with a different USB cable, with different USB ports on your computer, and with a different computer to see if you can reproduce the same behavior. Be sure to connect directly to the computer via USB and avoid using any USB hubs or adapters.

    If you are still having trouble, you can try resetting your computer's NVRAM and SMC. This article will provide more details about performing those processes:

    Mac World - How to reset your Mac's NVRAM, PRAM, and SMC

    I hope this helps you!
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