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I’m upset


When i plug my M-audio Firewire 410 into my mac it immediately shuts my whole computer off. Then if i leave it plugged in and turn my computer back on, the interface won't turn on. It has worked many times before and now all of a sudden it is doing this, can anyone help?
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  • Hello,

    Thanks for posting.

    You should never connect a FireWire device into a computer while it's turned on. The computer should always be shutdown first before connecting a FireWire connection.

    I would test the FW410 with a different computer so you can confirm that the unit itself is working. If it works on another computer, we know that it may be your Mac's FW port or something related that is causing the trouble.
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