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I’m frustrated

How to use Keystation mk3 on logic X (high sierra )

I have no idea why but when I plug the keyboard is not recognized what shall I do?
Thanks in advance
Al
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  • Eliza (Official Rep) October 30, 2019 14:24
    Hey al,

    Thanks for posting!

    Sorry to hear that you are having trouble! This controller is class compliant so should immediately register when connected. Do you see the Keystation in your MIDI Studio? Have you tried different USB cables and ports on your computer? Have you tested the Keystation with a different computer to see if it connects?
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  • i see the keystation in midi studio and if i

    open a virtual instrument in logic
    press a key on the m audio
    and then press the round arrow in midi studio then it produce a short single note

    i tried different cable but nothing change

    i tried to plug it into my phone (garageband ) it works but can't change the octave
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  • Eliza (Official Rep) October 31, 2019 16:56
    Hey al,

    Sorry to hear that you are still having trouble! It sounds like you may need to reconfigure your Control Surface Setup in Logic. The Keystation transmits by MIDI, HUI or Mackie protocols. For instance, if you have the Keystation setup as a Mackie device, ensure that the Keystation is sending the Mackie protocol.

    To select which protocol is being sent to your software:

    1. Press the Advanced button to get the keyboard into Edit Mode.
    2. Press the key labeled “DAW”.
    Note: "+" and "-" LEDs will be lit green when in Mackie Control mode, red when in HUI mode, and orange when in MIDI mode.
    3. Press Enter.

    Note: Your software must also be set to receive commands from an external device
    (i.e., Keystation) using the MIDI, Mackie Control, or HUI protocol. MIDI, Mackie
    Control, and HUI controls are sent on Virtual Port 2.

    Try this and let me know if you have any trouble!
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