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I cant use my Axiom25 mk2 INST button/function

I cant use my Axiom25 mk2 INST button/function when I am using Ableton (with direct link) or without ableton (Just with any vst or just without software powered with usb and push INST button is not lighting up and changing to the instrument mode) can you please help me. Other buttons looks fully functioned.
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  • Eliza (Official Rep) April 16, 2019 14:03
    Hey Kadir,

    Thanks for posting!

    Which version of the Ableton Software are you using? The Axiom DirectLink configuration is only available for Ableton Live 8. If you are using this version of the software, please reference this guide to confirm that your MIDI/Sync preferences are setup correctly:

    M-Audio - Axiom (MKII) DirectLink configuration for Ableton Live 8

    If you are still unable to access the controller's Instrument Mode, it may be hardware related. Warranty and non-warranty claims cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service Inquiry with our Technical Support team by logging onto the M-Audio Support Page. Select Warranty or Service Inquiry from the drop down menu. This will not require a support code.


    • For faster support, call or email your nearest Support Office or International Distributor. Select your country to find the nearest office.

    Make sure to reference or link to this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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