impossible to load loops with arsenal

I' ve got problems to load loops files with Arsenal( trigger finger pro)
all sounds can be loaded except any loops
any solutions
mac osx mavericks
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  • Corey S (Official Rep) June 07, 2016 14:16
    Hi,

    Thanks for posting!

    So only some of the files don't work? What type of files are these? Where did they come from?

    When this happens it's often because Arsenal/AIR Drums is unable to connect with the file. Either it's in the wrong format, the file is in a different location than where it was when the patch was saved, or it's being blocked by permission issues in the system.

    Test with different files and a different computer. Make sure that if you are re-loading a saved patch, all sample files are in their original location. I recommend saving these all together in the same folder to be safe.

    Let me know!
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  • Hi,

    the problem come with the software and extension packs downloaded on the M-Audio website (Anomaly , Prime Loops , Toolroom and Trigger finger pro )

    I can load all the sounds i want ,but when i load a "loops " there is no sound
    like on the picture send on my post

    I ve got exactely the same problems explained on this page :

    http://community.m-audio.com/m-audio/...

    I install the softwares on pc windows 7 and run as administrator and it works

    I uninstall on my macs (Imac mid 2011 intel core i5 and macbook pro mid 2012 ) , downloading and reinstalling everything again ,but unfortunately i ve got the same issue

    So...
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  • I am experiencing the same problem but only in VSTI mode. In stand alone it works perfectly. I made some groves I liked in stand alone then save everything. Then launched my Daw and when I loaded up the bank presets I made and saved all the names of the pads in the bank change to what I saved them to but, the actual sound that is loaded is just a Drum kit and should be samples.

    When I load up another sample the same thing happens, the correct names of the samples are loaded in arsenal to what the samples are supposed to be but al I get is a default drum kit. And all my saved perimeters change to what I have on the saved sample.

    When I try to load any sample to see if anything else works I get the exact problem as stated above in this thread and others of just a flat line representing the sample and nothing sounds when triggered from the pads. I have tried in 2 different DAWs Tracktion 5 and Ableton 9 live lite with the same results. I then launch the standalone and every thing loads and works perfectly.

    I hope this can help them troubleshoot this problem and help us fix it.
    • What operating system are you using?

      I've been noticing some issues on mac where the VST plugins folder permissions is set incorrectly or even just the plugins inside. If you're using a mac, try this out:

      Go to your plugins folder (Mac HD > Library > Audio > Plugins > VST) and right click to select "Get Info." Make sure that the admin has "Read & Write" privilege and then apply to the enclosed items:



      Let me know if this helps!
    • I am running Win 10 and gave Vst folder all permissions and still have this same problem. Work fine in Arsenal stand alone but not working as VST in any of my DAWs. Sorry for taking a year for response. I had pawned my TFP and just got it out to test this.
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