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Interface de audio m- track plus mkII , não emite som algum.

Tenho uma interface de audio m-track plus mkII , ela estava funcionando perfeitamente ,porem hoje n consigo usa-la , ela não libera nenhum som , tento ouvir algo no media player ou no youtube ,e não carrega , fica pausado e não sai nenhum som , oque pode ser?
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  • Eliza (Official Rep) January 06, 2020 17:31
    Hey Gustavo,

    Thanks for posting!

    Sorry to hear that you're having trouble. What operating system is your computer running? I would recommend checking your system sound settings and ensuring that the M-Track is selected as your input and output device.

    If you are using a PC, you may need to disable Exclusive Mode. Open the Sound Control Panel and select the M-Track as your Playback and Recording device. Some applications may attempt to exclusively access your interface during start up. Disable this feature by turning off Exclusive Mode. Right-click your interface under Playback devices and choose Properties. Under the Advanced tab, uncheck all boxes under Exclusive Mode. Click Apply and Ok to save your changes.

    Try this and let me know how it goes!
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  • This reply was created from a merged topic originally titled M-track plus mkII audio interface, does not output anything..

    M-track plus mkII audio interface, does not output anything.
    It has a m-track plus mkII audio interface, it was working perfectly, because today it can't be used, it doesn't release any sound, it listens to something on the media player or youtube, it doesn't load, it pauses and it doesn't come out. sound, what can it be?
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  • OI , boa noite

    meu sistema operacional é windows 10 64bits

    Fiz todos esses paços que você me indicou , porem mesmo assim ainda está sem som , já conectei instrumentos nela e ela funciona tudo ok , só não está saindo som do pc para ela , e ela também não está sendo reconhecida pelo ableton .

    o estranho é que ela estava funcionando normal , dai de um dia para o outro deu este problema.
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