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Issues w record player to Mtrack 2x2


I am trying to connect a record player to either instrument input on my mtrack. No matter what I do it comes in really flat with poor bass and a decent amount of static. I have tried many different cables. I have a preamp in between the record player and mtrack that I know works well.

My only other idea is to install the mtrack drivers but I have issues with it crashing all the time.

Any thoughts?
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  • Hey Jake,

    Thanks for posting!

    Sorry you're having some trouble with that! What kind of turntable are you using and what type of signal does it send - line or phono? Does your turntable need to be grounded? If it is not grounded, this may explain the static you are hearing in the signal.

    What operating system are you running on your computer? What software are you using to record audio?

    If you are using a Mac operating system, the M-Track will behave as a class compliant USB device so it will use the computer's Core Audio drivers to connect and transfer audio.

    If you are using a Windows operating system, you definitely want to install the M-Track's driver so it can transfer audio via USB. What driver have you been using prior to this? ASIO4ALL? You mentioned that you are experiencing crashes - can you provide more detail about that? When does a crash occur? What software are you using when you experience crashes?

    I want to make sure that the M-Track is functioning properly so I would recommend trying to use a different audio source to test whether the M-Track can receive audio and reproduce it correctly. Try connecting a microphone or device that can stream a mic/line level signal. Set the Direct/USB knob toward Direct - this will send the incoming input signal directly to the M-Track's output which will be a good indication of whether the M-Track's inputs and outputs are working correctly. When you test try to reduce the amount of equipment you are using. Ideally it would be a single input source going directly to the M-Track with nothing else.

    Try that and let me know more about what you're experiencing with the driver!
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