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I’m sad


Sooo, I have a keystation61 for about 1 year and suddenly I have found that the usb type b port is broken and it wont work. What should I do?
thank you for answering
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  • Eliza (Official Rep) January 08, 2020 21:41
    Hey Gal Cohen,

    Thanks for posting!

    I'm sorry to hear that! I would recommend contacting our support team. They'll be able to assist you with the repair. Warranty and non-warranty claims cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service Inquiry with our Technical Support team by logging onto the M-Audio Support Page. Select Warranty or Service Inquiry from the drop-down menu. This will not require a support code.


    • For faster support, call or email your nearest Support Office or International Distributor. Select your country to find the nearest office.

    Make sure to reference or link to this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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