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Low Volume Axiom Air 49

Just starting with this unit. Playback volume from the unit is very low, even the virtual keyboard in Ignite is way louder than the actual keyboard. I have everything maxed out on the headphone playback side.

I'm doing the output through a Focusrite Saffire Pro 14 audio interface.
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  • Eliza (Official Rep) January 13, 2020 14:23
    Hey Peter,

    Thanks for posting!

    The Axiom AIR is a MIDI controller and does not produce an audio signal itself. That said, the velocity sensitivity will affect how loud the triggered notes are in your software. I suggest increasing the sensitivity of the velocity curve.

    To select a velocity curve:

    1. Press the Edit button.

    2. Press the Vel Curve key on the keyboard. Key Velocity will appear on the LCD.

    3. Use the numerical keys (0–9) to select the desired velocity curve, and then press the Enter key on the keyboard.


    I suggest setting the sensitivity to 4, which is slightly more responsive than normal.

    The velocity curve settings are described in the following
    chart:

    Keyboard Trigger Pads

    1 (Low): Low sensitivity
    2 (Low Normal): Slightly more sensitive than Low
    3 (Normal): Default sensitivity
    4 (Normal High): Slightly more sensitive than Normal
    5 (High): Highest exponential curve
    6 (Linear): True to velocity
    7 (Low Range): Velocity limited to lowest third of its range
    8 (Mid Range): Velocity limited to the middle third of its range
    9 (High Range): Velocity limited to highest third of its range
    0 (Fixed): Set a fixed velocity value with the illuminated knob

    If this doesn't resolve the issue, then the issue is most likely occurring from your software settings and gain staging. Try this and let me know how it goes!
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