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I’m anxious

M-Audio 2x2 not working

I just bought a vocal studio pro and I cannot use it. the LED lights do not come on and the microphone is not working. Please help.
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  • Eliza (Official Rep) April 30, 2019 13:10
    Hey Steph,

    Thanks for posting!

    Sorry to hear that you are having trouble! The M-Track 2x2 receives power via the USB port. I recommend using a different USB cable and ports on your computer. If you are still having issues powering the unit, it may be hardware related. Warranty and non-warranty claims cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service Inquiry with our Technical Support team by logging onto the M-Audio Support Page. Select Warranty or Service Inquiry from the drop down menu. This will not require a support code.

    or

    • For faster support, call or email your nearest Support Office or International Distributor. Select your country to find the nearest office.

    Make sure to reference or link to this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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