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M Audio 410 Midi not thru?

Hi, I've got an M audio 410 which I'm using with Windows 7 professional. I downloaded the drivers from the website and my computer shows that the various inputs and outputs are live and functioning. I can get sounds to come through the 410 on playback. However I cannot get any MIDI through, even if I just connect the midi keyboard direct to the 410 and use headphones, nothing comes through. I've double checked the midi in midi out connections.

Also, although the drivers have loaded there is no M Audio user interface.
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  • Hey Ewen Baird,

    Thanks for posting!

    This is a legacy product so support is limited. I would recommend checking that the MIDI Thru Switch is not depressed as this will bypass the software. Additionally, we can verify whether your 410 is sending MIDI data to your computer with MIDI monitoring software. A MIDI monitor will show you all the incoming data from any MIDI controllers or MIDI interfaces that you have connected to your computer.

    For testing MIDI devices on PC:
    Download MIDI-OX

    This video will get you set up quickly for MIDI input monitoring in MIDI-OX:
    Monitoring MIDI Input with MIDI-OX

    For testing MIDI devices on Mac:
    Download snoize: MIDI Monitor

    Select the 410 as a MIDI input source in the monitor and send some data with the connected keyboard. If you see data appear in the input monitor window, the controller is sending MIDI data to your computer and will only need to be configured for MIDI input in the software you're using. Please refer to your software's documentation for more information regarding software setup.

    If the 410 is not sending MIDI data to the monitor, it's possible that there is a hardware issue. In this case, you'll want to test the interface with a different Firewire cable, MIDI cables, and if possible, a different MIDI controller.

    Try this and let me know how it goes!
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