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M audio mtrack 2x2 power ic not working .. D power ic is damaged... Plz where can we get Maudio Mtrack 2x2 Power ic in Nigeria?

My Maudio Mtrack 2x2 is not powering ON.. D Blue Power indicator light does not come up... Wen connected to my laptop.. I have connected it to other computers and use different cables & USB ports.. The same problem.. No solution.. My Engineer discovered that it was d Power ic Dat is faulty.. D power ic is burnt & damaged.. Maybe..bcos I Hot-plugged d Audio Interface.. Pls..how can we get d Maudio Mtrack 2x2 power ic in Nigeria...so Dat my Engineer can fix It.. Cos without d power ic.. D interface can not b fixed... Pls help.. MAudio NOTE : the phantom power light comes up but d power indicator light does not
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  • Hey Charles,

    Thanks for posting!

    Sorry you're having trouble with that! Parts inquiries cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Parts Inquiry with our Technical Support team by logging onto the M-Audio Support Page. Select Parts Inquiry from the drop down menu. This will not require a support code.

    or

    • For faster support, call or email your nearest Support Office or International Distributor. Select your country to find the nearest office.

    I hope this helps! Let me know if you have any additional questions.
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