I’m frustrated

M-Audio on Windows 8.1 "No hardware found or already in use!"

Unable to use M-Audio on Cubase 7 Elements (Windows 8.1) - "Devices>Device Setup>VST Audio System>ASIO Driver>M-track Quad ASIO Driver" results in error message saying "No hardware found or already in use!"

We tried reinstalling the driver, stopping it running before opening Cubase and installing a previous driver, all to no avail... any suggestions?
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