M-audio projectmix problem - please help

Help! I just got M-audio projectmix and have pc win7 (64 sp1), downloaded newest driver and still my pc doesn't recognise projectmix. M-audio controll panel is empty. I tried few cables as well as new firewire card for pc.
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  • Hello Denis,

    Thanks for posting. Sorry to hear you're having trouble.

    It would be good to test on another computer (Mac or PC) if possible. This would help confirm if it is the ProjectMix I/O itself that is the problem. If it does work on another computer, then it may actually be the FireWire card of your main computer.

    Do you know if you FireWire card uses a "Texas Instrument" chipset (TI)? These are recommended for any multi-channel FireWire devices. You can find out by going to the Windows Device Manager, opening the IEEE 1394 section, and right clicking your FireWire card listing (to get the brand and model). Then check their website for more information. Developers will usually list Texas Instruments chipsets rather prominently if they have it. You could also use this opportunity to make sure you have the latest drivers for your FireWire card installed.

    Other factors:

    -Bad FireWire cable or FireWire cable is too long (over 5ft it begins getting unreliable)
    -Other FireWire devices conflicting or taking up all available bandwidth

    Let me know if this helps!
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  • It was Projectmix firewire chipset failure. It was replaced by new one, and, for now, everything is ok.
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  • Hey, sorry for posting it 1 year latter but...
    I'v got a Projectmix I/O and have a lot of issues running Win7SP1 and Protools 10... can't make projectmix controls Protools...
    This product have a lot of problems and a lot of forums had been oppened the lasts years sharing the same bad experience!!! Please, find a solution :(
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  • My projectmix got the same problem. It is not been recognized by pc nor by mac. It seems, that the firewire chip of the item is defective. And M-Audio does not support projevctmix anymore and no spare parts are available. Can anyone help me out for that firewire card I/o FW1212sc?
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