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M-track 2x2m c-series no power, no connection, not found windows 10

M-track 2x2m c-series

I bough a used device, when I connect it with the usb to the laptop,
Only the red and orange lights show up for a second, and the +48v light.
but no power on light appears and it is not seen in the device manager of the laptop

I tried it on two laptops with two cables

How can I solve this?
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