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M-Track 2x2M Horrid Drivers? (Crashes Galor)

It seems that the M-Track 2x2M drivers aren't compatible with windows 10 anymore. The sound stops randomly and windows fails to hear the sound anymore. I had to restart the pc to get it back. Thats just the regular OS sound.

If I go to FL Studio and use the Asio, it will work great for a time then it stops working when i add a vst. Its almost like its getting overloaded and then gives up. I would have to re initialize the driver by switching back and forth between asio and another driver.

Thats not all. There have been times that the whole PC crashes because i started fortnite. The culprit is always the M-Track 2x2M.

Stop Codes like

Driver IRQL NOT LESS OR EQUAL
What failed: MAudioMTrack2x2m.sys

or

UNEXPECTED KERNEL MODE TRAP
What failed: MAudioMTrack2x2m.sys

This problem happens daily and if you guys cant update drivers or something to fix this then i will have to buy something else and give m audio a horrible review to the thousands of artist on my email list and like 100,000 subscribers on my social media....... Fix your stuff!
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  • Hey Juse,

    Thanks for posting!

    Sorry you're having some trouble with that! The M-Track 2X2M is supported for use with Windows 10. If you haven't already downloaded and installed the latest driver for the M-Track, please use the link below to get that:

    M-Audio M-Track 2X2M Driver (v1.0.14) - Windows

    Blue Screen crash reports do often reference drivers. The BSOD may even mention the M-Track driver specifically but the M-Track interface cannot directly cause a BSOD. While it may be the catalyst for a low-level software malfunction, the M-Audio hardware is not the direct cause of the BSOD.

    Blue Screen crashes are generally caused by a hardware or a hardware configuration problem on a PC (like an IRQ conflict, or BIOS setting). This generally is not caused by a particular driver. In this case, the USB ports, or card on the PC may have an issue, or other IO hardware on the PC may be misconfigured preventing the addition of a new device.

    The following knowledge base article courtesy of AVID addresses IRQ Conflicts.

    AVID Knowledge Base - Pops, clicks, crackles, dropouts, or distortion

    Very rarely, this could be caused by defective M-Track hardware. To confirm whether the fault is the M-Track, or with the computer, try the device on another computer. If it functions, you can confirm the problem lies with the computer. You may also benefit from removing any old driver for M-Track hardware that may be on your computer.

    If all of the above can be ruled out, the M-Track may require service. If that is the case, warranty and non-warranty claims cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service Inquiry with our Technical Support team by logging onto the M-Audio Support Page. Select Warranty or Service Inquiry from the drop down menu. This will not require a support code.

    or

    • For faster support, call or email your nearest Support Office or International Distributor. Select your country to find the nearest office.

    Make sure to reference or link to this thread to help out the support team.
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  • That was some serious deflection lol. Well no it's the mtrack because it has done it on two computers. The only variable that's the same was the mtrack and the hard drive with my windows 10 on it. And in all cases of the blue screens, it always blame mtrack. I tried the USBs on the case, the motherboard and even a powered USB hub. Nothing works. The main culprit is Asio. I can barely make a beat because it stops working right in the middle of playing or editing. Like now. I just was playing the piano. Right now it decided to just become distorted. I had to disable it in Windows and then re enable it again to sound good smh.

    I been updated the driver. All i can do now is try to repair but that didnt work. Y'all don't update the drivers like that. I would love to see an update. Either windows don't like the drivers or mtrack Doesn't like windows anymore. Either way it needs to be patched.

    Bet money if I get a new device I won't be having these issues anymore which would further more let me know it's the mtrack.

    This isn't the first time I have heard about the mtrack doing this. Just nobody really has a solution.
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  • These clowns are gonna point the finger at everything but their own shitty drivers. Buy and Audient id4 or id14, great drivers, low latency, none of this bullshit.
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