M-Track Plus Native ASIO Drivers

Recently I have purchased M-Audio M-Track Plus.

1) I have problems with drivers. I've installed drivers from official site: M-Track Series Windows_1.0.6.zip. My DAW – Sonar X3 Producer (x3e), does not recognize M-track Plus as ASIO compatible device. Your site (http://www.m-audio.com/index.php?do=s...), claims, that after drivers installation, my DAW should see, this device as “M-Track Quad ASIO Driver”. But Sonar X3, does not see it as ASIO, only as WDM. Using ASIO4ALL is not an option for me, ASIO4ALL causing too much crackles, pops, and glitches.
What should I do in my case ? Where can I find native ASIO drivers for this device ?

2) Your device is connected to USB 2.0 port, but diagnostic programs (like AIDA64) says, that it is connected as USB 1.1. Is this normal ?

My configuration:

Windows 7 64Bit SP1
Intel Core i7-4770K
Z87 Pro
8Gbyte RAM
1 Tbyte HDD
1 person has
this problem
+1
This topic is no longer open for comments or replies.
  • Hi,
    M-Track Quad is M-Track Quad.
    I don't think there is an actual ASIO driver for the M-Track/Plus. That's why the manual suggests using ASIO4ALL.

    My, mistake:
    http://www.m-audio.com/index.php?do=s...
    That link indicates exactly what you just said.

    Why don't you try messing with the buffer settings in ASIO4ALL and see how that goes. Sometimes ASIO4ALL can actually be better than some of the native drivers supplied!

    I can't begin to comment on how the USB protocol works on the device. Maybe a moderator can comment on that.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Hi, thanks for answering.
    I use about 10+ VSt in Sonar - mostly Nexus. I have crackles, pops and glitches with 512 samples buffer.
    Do you think, is that it normal for Intel Core i7-4770K, Z87 Pro and 8 Gbyte of RAM ?
    My previous PCI M-audio 2496 card, can handle much more, with my previous AMD processor. May be I am wrong, and I want to much, from this USB device ?
    • Hi Andrey!

      You don't happen to have another DAW to test with? I ask because I've had less than consistent experiences in the past with ASIO and SONAR specifically.

      Would you be able to provide a screenshot of the SONAR audio devices menu(s)?

      To answer your question, an Intel i7 should certainly have no trouble at 512 samples; at least with audio recording/playback. Do you find this to be the case only when recording audio? Does it seem correlated with Nexus or other VSTs?

      Nexus can certainly load up some big samples. This would bring into consideration where those samples are coming from and also how much is loaded into RAM.

      If you're running a 64-bit OS but only a 32-bit SONAR (or Nexus is only 32-bit - not sure), then you're only effectively using less than 4GB of RAM.

      Also, I've had powerhouse 64-bit systems appear to be very inefficient because the FireWire port I had my external hard drive on (with the content) wasn't playing nice with the FireWire audio interface I also had (bandwidth).

      Again, that the 2496 was doing better does say something about the M-Track itself or general USB bandwidth. Perhaps you're using a long USB cable, a USB hub?

      Lots to think about. Let me know what you think.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Well, USB devices *can* be made to have crazy low latency, and handle a lot of stuff going through the system. Take a look at RME for example.

    I was reading an interesting article on external audio interfaces, and the bottom indication is that a lot of manufacturers are now going all external USB because they cover laptop and desktop users. But what they are doing is using the controller software that comes with the controller chip, and not developing their own specifically designed for the tasks in hand.

    Your CPU is offering plenty of juice to handle low buffer samples, there's no issue there. Perhaps having a look at optimising your system for audio - you know, disabling suspend states, tweaking the USB power options etc. There are many suggestions on the net if you have a search around.

    The AP2496 was legacy PCI, and whilst not the fastest interface, was actually built pretty decently and was well supported. I use it and have gotten pretty low latency with a simple old E6750 2.66 GHz Dual Core CPU, and only 4GB RAM.

    PCI is arguably easier to make a nice fast audio card on, but that's not a reason why USB devices can't be made quick and stable. If done right they can be great, just as good as anything else really.

    I think we need some official responses and pointers on how to get the driver working and how to drop your latency with this device.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited indifferent, undecided, unconcerned kidding, amused, unsure, silly

  • I had this same issue. I am using M-audio Fast Track pro Ultra and I had Sonar 7 and everything was working fine. I installed Sonar 8 and when I selected ASIO drivers, my sound card disappeared (your issue).
    At first I thought it was a program conflict. After years and years of dealing with this kind of crap, I partition my hard drive into 2 partitions and make system backup of each. One partition is my safe and working partition, the other I use for testing...
    ANYWAY (sorry I had to put that in there before people started yapping about it)
    I did a fresh install of windows (mind you all the hardware is exactly the same), installed my M-Audio drivers then installed Sonar 8 and tested.
    Same thing!!!
    This issue is now isolated to a driver conflict. It does not matter what version of windows you use or what sound card or version of Sonar
    Hardware disappears after selecting Asio drivers ?
    Does windows see the hardware? Yes?
    Driver conflict

    To fix:
    Go into the control panel/system/device manager and disable the crappy built in sound card that none of us use.
    restart pc
    !!!!make sure no apps are running on startup!!!
    uninstall your real sound card drivers
    try another version of drivers (get them from manufacture's web site)
    try it again
    after you change drivers in Sonar, close program and reopen.

    Make sure you use "share drivers with other programs.

    Seems like a pain?
    Welcome to Windows!!!
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited indifferent, undecided, unconcerned kidding, amused, unsure, silly