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I’m frustrated

M-track problems. Laptop not seeing it.

I'm using Reaper on my HP 15 laptop running Windows 10.1 and I can't get the M-track USB device to record. The M-track powers on and seems to be accepting sound inputs, as the LED's movement when I play.
I plug the M-track in before powering on the machine, like I had to do with the old Behringer unit I had. Also plugging it in after the machine is on doesn't change anything.
I bought this new in box from an individual on a forum, so no warranty or factory support.
Please help.
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