Midi controller not responding, recent issue. Too much juice?

Hey guys! My Oxygen 88 midi controller keyboard has recently stopped working. It won't power on so my logic can'r recognize or find it. I thought it might be my A-B usb cable that was damaged so I replaced it, but that didn't work. Any ideas? Sounds like an internal issue perhaps? I also have a Steinburg UR44 USB Audio Interface plugged in to my plug, along with my EastWest samples hard-drive. I wonder if the "juice" is just too demanding for all of them?
1 person has
this problem
+1
Reply
  • Hi Armenia!

    Sorry you are having trouble with this.

    This sounds like it may be hardware related as the Oxygen 88 does not power on. Warranty and non-warranty claims cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service Inquiry with our Technical Support team by logging onto the M-Audio Support Page. Select Warranty or Service Inquiry from the drop down menu. This will not require a support code.

    or

    • For faster support, call or email your nearest Support Office or International Distributor. Select your country to find the nearest office.

    I hope this helps! Let me know if you have any additional questions.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated