I’m frustrated

Code 49 - No response in MIDI Ox

HI! So my Code 49 that I have had since December was working great but now whenever I try to use it it will send midi for maybe 45 seconds or so then it just isnt picked up by MIDI-OX or any of my programs. Anything to help me with this?
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  • Corey S (Official Rep) April 13, 2016 17:30
    Hi Kelsey,

    Thanks for posting.

    Usually this would indicate a bad USB cable. Please make sure to try different USB cables, ports and a different computer.

    If you continue to have trouble, reach out to our Tech Support team directly for assistance and further troubleshooting. Here are a couple of options that you could choose from:

    • Submit Warranty or Service inquiry with our Technical Support team by logging onto the M-Audio Support Page. Select Warranty or Service Inquiry from the drop down menu. This will not require a support code

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Let me know if you have any additional questions!
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